Work Preference
Summary
Overview
Work History
Education
Skills
Interests
DECLARATION
Timeline
Generic
Subhashree Podder
Open To Work

Subhashree Podder

Customer Care Executive
Kolkata

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Care Executive

Work Type

Full TimePart Time

Salary Range

45000/yr - 200000/yr

Important To Me

Flexible work hoursTeam Building / Company RetreatsWork from home option

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

3
3
Language
2
2
years of professional experience

Work History

Customer Care Executive

Digitech Call System Private Limited
03.2023 - 12.2025
  • I worked as a Customer Care Executive in the chat process at Digitech Call System Private Limited, Kolkata, India, from March 2023 to December 2025. Here, I handled customer queries via live chat and calls, ensuring timely and accurate responses to improve satisfaction.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

B.SC(HONS) - Botany

Derozio Memorial College
Kolkata, India
01-2022

Higher secondary - Science

Deshabandhu Balika Vidyapith
Kolkata, India
01-2019

Madhyamik -

Ultadanga Govt. Spon. H.S School For Girls
Kolkata
01-2017

Skills

Customer service

Product knowledge

Call management

Live chat support

Problem-solving

Conflict resolution

Active listening

Interests

Cooking, Drawing, Listening Music, Reading Story Books, Baking

DECLARATION

I do hereby declare that the statements made in this document are true to the best of my knowledge and belief.

Timeline

Customer Care Executive

Digitech Call System Private Limited
03.2023 - 12.2025

B.SC(HONS) - Botany

Derozio Memorial College

Higher secondary - Science

Deshabandhu Balika Vidyapith

Madhyamik -

Ultadanga Govt. Spon. H.S School For Girls
Subhashree PodderCustomer Care Executive