IT Profession
Subhash Verma
Solaroot
Gurgaon,Gurgaon
2
Languages
8
Years of experience
To be a part of an organization where I can devote myself fully and joyfully give out Best of my talents & skills to become its strong asset.
Work History
IT Support Engineer
3 Years 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Assisted in the deployment of new software applications, ensuring seamless integration into existing systems.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Developed customized scripts to automate repetitive tasks resulting in increased efficiency within the IT department.
- Managed high levels of call flow and responded to technical support needs.
IT Support Engineer
3 Months- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Generated reports to track performance and analyze trends.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Diagnosed and troubleshot hardware, software and network issues.
IT Support Engineer
1 Year 4 Months- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Assisted in the deployment of new software applications, ensuring seamless integration into existing systems.
- Delivered end-user training on new technologies, increasing adoption rates among employees.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
IT Support Engineer
2 Years 3 Months- Trained new staff on IT protocols, enhancing team productivity and knowledge retention.
- Monitored system performance to identify potential issues.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
Education
High School Diploma
Bachelor of commerce from Delhi university in 2025.
12th passed from Sarvodaya kanya vidyalaya CBSE Board 2022.
Skills
Basic knowledge of computer.
Tally.
IT documentation
Software installation
IT asset management
Help desk support
Network configuration
Desktop support
Windows server
IT compliance
System administration
VPN configuration
Personal details
Languages- Hindi and English
C1
Advanced
English
C1
Advanced
Hobbies
Listening music, cricket match & IT work
Declaration
I declare that the above information is true to be best of my knowledge.
Timeline
IT Support Engineer
Solaroot
03.2023 - CurrentRead More
IT Support Engineer
frankfinn
12.2022 - 03.2023Read More
IT Support Engineer
StarTek
07.2021 - 11.2022Read More
IT Support Engineer
MRP IT Point
02.2019 - 05.2021Read More
Delhi University
High School Diploma
Read More
NIOS
Read More