Dancing
Painting
Reading book
Travelling
Subhra Saha
Lead Cabin Attendant
Kolkata
Summary
Accomplished Lead Cabin Crew professional with 8 years of extensive experience in the aviation industry, with a strong track record in passenger safety, inflight operations, and exceptional service delivery. Proven expertise in leading and mentoring cabin crew teams, ensuring strict compliance with aviation regulations and airline standards, and effectively managing complex and high-pressure situations. Skilled in coordinating seamless cabin operations while maintaining the highest standards of safety, professionalism, and customer service. A confident, adaptable, and results-oriented leader with excellent communication, decision-making, conflict-resolution, and team-management abilities, committed to operational excellence and delivering an outstanding passenger experience.
Overview
3
3
Languages
3
3
Certificates
9
9
years of professional experience
Work History
Cabin Attendant
Indigo Airline
06.2018 - Current
- Followed company regulations and rules promoting safe environment for both travellers and employees.
- Administered basic first aid, keeping calm and focused to minimise disruptions to other passengers.
- Wrote flight reports outlining unusual incidents during flight to allow regulatory organisations determine cause and eliminate risks.
- Carried out pre-flight duties by checking safety equipment, cleaning passenger seats and verifying meal and drink requirements.
- Interacted warmly and professionally with travellers of different backgrounds and cultures, upholding brand standards.
- Helped unaccompanied children and special needs passengers disembark from airplane to reduce safety risks.
- Conducted safety briefings, demonstrating emergency procedures and equipment to passengers prior to takeoff.
- Led team initiatives to enhance collaboration, resulting in improved communication among crew members during flights.
Interior Designer Intern
Bengal Interior Design
08.2017 - 01.2018
- Participated in design meetings with clients to discuss concepts and gather information about preferences and needs.
- Reviewed sketches and drawings by architects or designers for feasibility and functionality.
- Analysed client needs and preferences to determine project goals, objectives and design solutions.
- Identified best materials for surfaces and furnishings based on price and availability.
- Created appealing and comprehensive mood boards to present to prospective clients.
- Helped organise contractors for site installations, including negotiating rates and coordinating work schedules.
Education
Bachelor of Interior Designing -
INIFD
Siliguri04.2017
Higher Secondary - Commerce
Margaret Sister Nivedita English School
Siliguri04.2013
Skills
Passenger safety procedures
In-flight customer service
Passenger communication
Conflict de-escalation
Special assistance support
Emergency response procedures
Pre-flight inspections
Cabin security checks
Incident reporting
Regulatory compliance
Interests
Accomplishments
- Recognised by management for polite and understanding behaviours, leading to increased number of clients
Certification
6E grooming star
Timeline
6E grooming star
02-2026
6E employee of the month
09-2025
6E Ninja
04-2025
Cabin Attendant
Indigo Airline
06.2018 - Current
Interior Designer Intern
Bengal Interior Design
08.2017 - 01.2018
Bachelor of Interior Designing -
INIFD
Higher Secondary - Commerce
Margaret Sister Nivedita English School
Languages
Bengali
First language
English
Advanced
C1
Hindi
Advanced
C1