Subhronil Chatterjee

Experienced Service Transition Manager with around 7 years of experience in IT Service Management & Operations. Dedicated professional with history of meeting team & company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Successful transition of 120+ products/services (new and replacement) to IT Operations and Service Delivery in UBS.
• Awarded as the top emerging 'End User Services' team in FY '20 - '21 and as the best 'Technology Services' team in FY '21 - '22 ; through proven results of transitioning 80+ products/services to IT Operations which have met/exceeded the Reliability levels.
• Contributed to the 'Cloud First' strategy of UBS Group Technology, by successfully transitioning 25+ products/services in FY '21 - '22 from legacy on-prem to Cloud (Public/Hybrid) with a key contribution in setting up critical business IT strategy and large scale migrations (100,000+ End Users Globally).
• Successful transformation of self, team and organization to adoption and implementation of Agile ways of working. Have worked as a Scrum Master, Product Owner and Agile Coach individually in different phases/teams over the last 2-3 years.

ITIL Foundation