SUBODH .
A-216 DDA Colony Khyala, New Delhi
Summary
- Seeking a challenging position in a professional organization offering an opportunity for growth where I could use my knowledge & experience to add value to the work performance of the organization.
Overview
5
5
years of professional experience
Work History
Customer Service Executive
Concentrix pvt Ltd
05.2023 - Current
- Resolving the customer problems over the chat.
- Maintain the quality of Customer experience and chat quality.
- Maintain the customer data on Excel sheet.
- Explain the bills to the customers.
- Technical troubleshooting.
SMARTCHIP PVT LTD
02.2020 - 09.2022
- Created database reports for management evaluation.
- Generate timely and accurate reports for analysis. Handling the back-end operations works.
- Handling the customer data.
- Updating the Aadhar Cards holders details in the portal
Education
MA - History
IGNOU
09-2020
B.A -
Delhi University (SOL)
XII -
CBSE Board
05-2012
Skills
- Data Visualization
- Data Entry
- Data Validation
- MIS / Reporting
- Advanced Excel
- Formulas
- Pivot Tables
- Conditional Formatting
- Advance Filter
- Managing Page Layout
- Data Sorting
- Freeze & Unfreeze
- Customer service
Disclaimer
I herewith declare that the above information's furnished by me are true, correct and complete to the best of my knowledge.
Personal Information
- Date of Birth: 08/05/93
- Gender: Male
- Marital Status: Married
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Customer Service Executive
Concentrix pvt Ltd
05.2023 - Current
SMARTCHIP PVT LTD
02.2020 - 09.2022
MA - History
IGNOU
B.A -
Delhi University (SOL)
XII -
CBSE Board