Subrat Dash
NBFC
Rourkela
Summary
Accomplished Divisional Manager at Mahindra & Mahindra Financial Services Ltd, adept in negotiation and project management. Excelled in expanding market share and enhancing team performance, achieving significant operational efficiencies and customer satisfaction. Proven track record in fostering strong client relationships and driving results through strategic leadership and effective communication.
Overview
14
14
years of professional experience
Work History
Divisional Manager
Mahindra & Mahindra Financial Services Ltd
Rourkela
01.2016 - Current
- Fostered strong client relationships to ensure customer satisfaction and repeat business opportunities.
- Expanded market share with competitive analysis, identifying new business opportunities and potential clients.
- Streamlined divisional operations for increased efficiency through process improvement initiatives.
- Ensured compliance with company policies, industry regulations, and legal requirements throughout all divisional activities.
- Reduced operational costs, identifying areas of inefficiency and implementing cost-saving measures.
- Enhanced team performance by implementing strategic management plans and setting clear objectives.
- Motivated employees to excel in their roles through regular performance evaluations, feedback sessions, and recognition programs.
- Maintained alignment between corporate goals and divisional objectives by regularly reviewing progress reports and adjusting tactics when necessary.
- Delivered exceptional results despite challenging market conditions by staying agile and adapting strategies accordingly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Senior Executive
Magma Fincorp
Rourkela
03.2011 - 01.2016
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
- Developed comprehensive risk management framework that mitigated potential financial losses.
- Negotiated high-value contracts with new clients, substantially increasing revenue.
- Streamlined customer service protocols, significantly improving response times and customer satisfaction ratings.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor Of Business Administration -
Capital Institute of Management Studies
Bhubaneswar 03.2007
CHSE -
Kalyani Ray Mahavidyalaya
Rourkela 03.2003
Skills
Verbal and written communication
Timeline
Divisional Manager
Mahindra & Mahindra Financial Services Ltd
01.2016 - Current
Senior Executive
Magma Fincorp
03.2011 - 01.2016
Bachelor Of Business Administration -
Capital Institute of Management Studies
CHSE -
Kalyani Ray Mahavidyalaya
Similar Profiles
Aniruddh BhurtiyaAniruddh Bhurtiya
Assistant Vice President (IT-GRC) at Mahindra & Mahindra Financial ServicesAssistant Vice President (IT-GRC) at Mahindra & Mahindra Financial Services
Subham ChakrabortySubham Chakraborty
Purchase and Project Lead Managing ITSM Support at Mahindra and Mahindra Financial Services Ltd.Purchase and Project Lead Managing ITSM Support at Mahindra and Mahindra Financial Services Ltd.
Latha Vasantha malaLatha Vasantha mala
Deputy Manager at Mahindra & Mahindra Financial Services Ltd.Deputy Manager at Mahindra & Mahindra Financial Services Ltd.
MAKRAND PANDEYMAKRAND PANDEY
Circle Head & AVP HR at Mahindra & Mahindra Financial Services Ltd.Circle Head & AVP HR at Mahindra & Mahindra Financial Services Ltd.
CA Minu AgarwalCA Minu Agarwal
Senior Associate at H A M & AssociatesSenior Associate at H A M & Associates