SUCHITA KHALANE
Pune
Summary
Strategic Associate Product Manager with 11+ years in SaaS optimization across Taxation, Ed Tech, AdTech, MarTech, ITSM and Background Screening. Delivers faster releases and reduced technical debt through data-driven roadmaps and cross-functional Agile leadership. CSPO Certified. Proven ability to partner with product, technology, and regional teams to analyze customer adoption patterns and translate complex data into executive-ready business cases and strategy recommendations.
Overview
1
1
Language
12
12
years of professional experience
Work History
Associate Product Manager
PERSISTENT SYSTEMS
Pune
01.2025 - Current
- Led product ownership of a Perl-to-Vue.js taxation UI migration using an AI-assisted pipeline, delivering 6 modules in 6 with reduction in effort and zero compliance incidents.
- Defined AI validation criteria, prioritized risk-based phased releases, and aligned tax SMEs, QA, and engineering to ensure calculation accuracy and feature parity.
- Accelerated feature adoption by conducting Sprint planning sessions with cross-functional stakeholders, prioritizing initiatives that balanced desirability and feasibility.
- Proactively identified platform-level risks during product development cycles and proposed mitigations that improved release predictability and reduced defects.
- Improved teacher efficiency by conceptualizing and launching automated via Artificial Intelligence assessment creation, feedback, and analytics dashboards, reducing manual effort and turnaround time for evaluations & assessment creation.
Product Owner
FIRST ADVANTAGE
01.2024 - 01.2025
- Drove a 40% increase in efficiency of Global Sanction Search results through 0?1 product development by identifying opportunities, design concepts, and launch solutions via user testing and roadmap refinements.
- Resolved 95% of sprint blockers through proactive stakeholder management by facilitating workshops to align business priorities, development objectives, and market trends.
- Accelerated feature adoption by 25% by leading roadmap planning sessions, aligning prioritization with business goals, and balancing desirability, feasibility, and viability trade-offs.
- Reduced billing discrepancies by 15%, enhancing customer trust by conducting root-cause analysis to identify differences in the billing process.
- Streamlined onboarding workflows, decreasing support tickets by 10% by collaborating with the UX, engineering, and legal team.
- Enhanced customer satisfaction scores (CSAT/NPS) as teams delivered solutions more accurately by conducting hands-on workshops and Q&A sessions with solutions, customer success teams to address real-world use cases.
Senior Business Analyst / Product Owner
ANNALECT INDIA (OMNICOM MEDIA)
12.2020 - 01.2024
- Set the strategic vision and roadmap for marketing technology platforms, ensuring alignment with organizational goals and customer needs — driving 25% improvement in campaign automation efficiency and enhanced marketing ROI.
- Accelerated backlog refinement by 20% through implementation of structured prioritization frameworks and cross-functional alignment sessions, resulting in more efficient sprint planning and delivery cycles.
- Reduced sprint spillovers by 25% within 6 months by reinforcing Agile best practices — introducing structured sprint planning, retrospectives, and improving stakeholder transparency and collaboration.
- Defined and executed product roadmaps for MarTech solutions, enhancing customer engagement and contributing to measurable uplifts in lead conversion rates and marketing performance.
- Led cross-functional teams (engineering, analytics, marketing) to conceptualize and deliver new capabilities, improving user experience and reducing campaign setup time by 12%.
- Drove adoption of marketing platform products across multiple markets, achieving 5% growth in active usage and contribution to revenue.
- Owned customer feedback loops and implemented insights into future releases, improving feature satisfaction scores.
Business Analyst
RAVE TECHNOLOGY
03.2020 - 09.2020
- Translated complex business needs into actionable deliverables, reducing requirement ambiguity by by conducting stakeholder interviews, workflow analysis to document use cases, user stories, and process flows, which led to accelerated development cycles with clear, testable acceptance criteria.
Consultant - Business Analyst
CAPGEMINI INDIA
11.2017 - 03.2020
- Identified 10+ process gaps in client operations through scope/impact analysis by performing AS-IS/TO-BE analysis and proposed workflow optimizations using BPMN, which eliminated redundant steps, saving operational effort.
Project Engineer
WIPRO TECHNOLOGIES
11.2014 - 09.2017
- Established a standardized release process, reducing deployment failures by 40% by designing and documenting release strategies, governance frameworks, and rollback plans using ITIL methodologies.
Education
Master of Science - Information Technology
MUMBAI UNIVERSITY
Mumbai, IndiaBachelor of Science - Information Technology
MUMBAI UNIVERSITY
Skills
- Product Skills: Product Strategy & Vision, Product Roadmap Development, Requirements Gathering & Prioritization, AI Implementation, Customer-Centric Design & Innovation, Agile & Scrum Methodologies, Backlog Grooming & Sprint Planning, Cross-functional Team Leadership, Stakeholder Management, UX/UI Collaboration, Project Management
- Tools: JIRA/AHA/Confluence, Azure DevOps, SQL, API, ITSM/Postman, ServiceNow, BMC , Github, AWS code commit, Remedy, Sharepoint, Jellyfish, Pendo
Websites, Portfolios, Profiles
http://www.linkedin.com/in/suchitakhalanepo
Languages
English
Upper Intermediate
B2
Timeline
Associate Product Manager
PERSISTENT SYSTEMS
01.2025 - Current
Product Owner
FIRST ADVANTAGE
01.2024 - 01.2025
Senior Business Analyst / Product Owner
ANNALECT INDIA (OMNICOM MEDIA)
12.2020 - 01.2024
Business Analyst
RAVE TECHNOLOGY
03.2020 - 09.2020
Consultant - Business Analyst
CAPGEMINI INDIA
11.2017 - 03.2020
Project Engineer
WIPRO TECHNOLOGIES
11.2014 - 09.2017
Master of Science - Information Technology
MUMBAI UNIVERSITY
Bachelor of Science - Information Technology
MUMBAI UNIVERSITY