Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sudeep Madhavan

B Sc Computer Science
Thrissur

Summary

Seeking challenging work environment that courage continuous learning and relativity, provides revelation to new ideas and thereby paving way to personal & professional growth simultaneously.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Telecaller Executive

MMC INFOTECH (Citi Bank)
Chennai
09.2005

Senior Associate

Cards, Mashreq Global Service
04.2021 - Current

· Evaluating Credit card Application Submitted Sales Channels and processing the case as per Bank Policy and CB Regulation.

· Handling Reconciliation Process for Suspense Accounts.

· Handling Management Report, Weekly Escalation Report, Central Bank Payment, Sundry Proofing.

Credit Evaluator

Mashreq Bank
Dubai
08.2015 - 03.2021

· Evaluating Credit card Application Submitted Sales Channels and processing the case as per Bank Policy and CB Regulation.

· Handling Reconciliation Process for Suspense Accounts.

· Handling Management Report, Weekly Escalation Report, Central Bank Payment, Sundry Proofing.

Handling Pay order issuance Activity

Sales Coordinator

First Gulf Bank
Dubai
03.2012 - 08.2015

· Prescreening the physical credit cards and PIL daily Submissions (Approximately 700 cases per month).

· Coordinating with credit to ensure the process of Application and to maintain the TAT. Discussion of Cancel and rejection cases to credit and sales.

· Resubmission of cancel and rejection cases Coordinating with sales within the Process TAT.

· Maximizing the quality of the documentation and minimizing the Process TAT.

Senior Officer

Scope International Bank (SCB)
Chennai
02.2009 - 02.2012

o Joined as officer, Processing Business credit application approved by Credit in bank application system, handling query mail sent by Relationship manager and by Country Processing Team in the country. Countries I support for Dubai,Bahrain,Oman,Qatar,Jordan,Bangladesh,

Lebanon, Afghanistan. Query Handling.

Executive Sales Coordinator

Sree Ramcides Chemicals Pvt Ltd.
Chennai
04.2006 - 10.2008

Joined as Executive Sales Coordinator, Processing the Travelling Expenses Processing Credit notes for parties, visiting branches for stock verification, Processing Expenses Cheque for branches. Follow up with factory for the proper supply of material making various reports to head office. up-to-date of work progress to the seniors

Tele Caller Executive.

MMC INFOTECH (CitiBank)
Chennai
08.2005 - 07.2006

Calling to the customer, check the competitors in the market, detail description about the Bills. Introduce the new scheme to the customer.

Education

Bachelor of Science - Computer Science

St Thomas College of Arts And Science
Chennai
06.2002 - 04.2005

Skills

    Strong decision maker

Innovative

Good in MS Excel

Timeline

Senior Associate

Cards, Mashreq Global Service
04.2021 - Current

Credit Evaluator

Mashreq Bank
08.2015 - 03.2021

Sales Coordinator

First Gulf Bank
03.2012 - 08.2015

Senior Officer

Scope International Bank (SCB)
02.2009 - 02.2012

Executive Sales Coordinator

Sree Ramcides Chemicals Pvt Ltd.
04.2006 - 10.2008

Telecaller Executive

MMC INFOTECH (Citi Bank)
09.2005

Tele Caller Executive.

MMC INFOTECH (CitiBank)
08.2005 - 07.2006

Bachelor of Science - Computer Science

St Thomas College of Arts And Science
06.2002 - 04.2005
Sudeep MadhavanB Sc Computer Science