Goal-oriented Category Management Associate known for effective problem-solving and strategic thinking. Proven track record in developing successful promotions strategies and managing business operations, leading to enhanced sales performance and improved vendor partnerships.
Overview
10
10
years of professional experience
Work History
Category Management Associate
Clicktech Retail Pvt Ltd
Bengaluru
07.2023 - Current
POC for promotions and affordability strategies to enhance sales and market share in laptop category.
Resolved issues with unhealthy inventory of PCs, including laptops, wearables, components, and storage, by applying subject matter expertise.
Provided SME support for FTAC metric management within laptops segment.
Managed end-to-end P&L and recovery of contra COGS for HP laptops.
Oversaw complete management of Samsung and Thomson laptop brands.
AMD sellout/inventory working to secure incentives for reinvestment in HP, Acer, Asus, Lenovo, and Dell laptops.
Processed weekly purchase orders for Lenovo and MSI brands to ensure timely inventory replenishment and maintain the days of cover.
Directed end-to-end vendor management and operations for smart home lighting brands (Wipro, Philips, Bajaj, Halonix) alongside Amazon devices for Echo and Fire TV portfolios.
Vendor Management Associate
Cocoblu Retail Pvt Ltd
Bengaluru
06.2022 - 06.2023
Directed retail business operations generating over 60 crores in annual turnover. (Hammer, Unigen, and case and covers brands)
Oversaw vendor operations for wireless accessory category, driving margin expansion and revenue growth.
Managed inventory selection, pricing strategies, and promotional activities to enhance profitability of portfolio brands.
Executed annual agreements and joint business plans with vendors to align objectives.
AVS Specialist
Appario Retail Pvt Ltd
Bengaluru
08.2020 - 02.2022
POC for tier 1 vendors in personal computer & accessories, consumer electronics, wireless accessories and storage
Planning and forecasting the inventory and sellout for the upcoming event.
Tracking and improving key metrics and achieving the quarterly goals.
Worked on customer backwards along with vendor managers by identifying ways to grow brands.
Promotions & Deal Management
Preparing SOPs for AVS operations
Key Account Manager
Teleperformance (Flipkart Process)
Bengaluru
02.2019 - 03.2020
Managed Flipkart Gold seller accounts across multiple lifestyle categories to drive sales growth.
Conducted in-depth analysis of seller accounts, identifying gaps in key business metrics.
Provided strategic insights and actionable recommendations to enhance product performance.
Ensured fulfillment of listing, consignment, and advertisement targets consistently.
Facilitated participation of brands in promotional campaigns and events to increase visibility.
Maintained strong vendor relationships by proactively addressing pain points and resolving issues.
Customer Service Lead
D & K Technologies
Surat
05.2017 - 04.2018
Scheduled appointments with clients including builders, colleges, schools, hospitals, restaurants, political party offices, and cafes.
Visited clients to present the product concept and demonstrate how it enhances customer experience and satisfaction.
Converted client visits into successful sales and provided post-sale support.
Prepared reports and tracked key performance metrics.
Vendor Operations Executive
Rediff.com
Mumbai
11.2015 - 06.2016
.Managed end-to-end vendor onboarding and ensured smooth integration into platform operations.
Coordinated with vendors for product listings, catalog updates, pricing accuracy, and availability.
Handled operational issues such as order delays, cancellations, and fulfillment escalations.
Assisted in resolving disputes related to returns, refunds, and order discrepancies.
Prepared operational reports on vendor performance and category health
Ensured adherence to SLA timelines for order processing and vendor response