SAP Infoview
Sudeshna Chakraborty
Assistant Manager
Kolkata
Summary
Early-career business professional with 1 year of experience in Motor Underwriting, specializing in business process re-engineering, product strategy, AI transformation, and performance analytics. Successfully supported 5 product launches, tracked governance of 6 live AI initiatives , and managed executive dashboards for 3 newly launched business portfolios , enabling data-driven decision-making and strategic execution.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Management Trainee
Bajaj General Insurance
07.2025 - Current
- Spearheaded development of underwriting agentic AI project by defining business requirements, creating workflows, and facilitating AI-led digital transformation initiatives.
- Led business process improvement initiatives by performing gap analysis of underwriting guidelines, policy issuance workflows, and exception rules, identifying opportunities for operational optimization.
- Administered executive-level governance trackers for strategic AI and departmental initiatives, ensuring timely stakeholder engagement and effective progress tracking.
- Support end-to-end product launches by developing marketing collateral, training content, launch videos, sales presentations, and coordinating with cross-functional teams for successful go-live.
- Created and maintained MIS reports and profitability dashboards analyzing premium portfolio channel and vehicle-segment performance to support data-driven underwriting decisions.
Motor Underwriting Intern
Bajaj General Insurance
06.2024 - 08.2024
- Project: Optimizing User Experience: A Comparative Analysis of Auto-Generated Fields and Quote Generation Steps for Two-Wheeler Insurance
- Evaluated quote generation processes to recommend enhancements that streamlined online purchase experience.
- Benchmarked digital quote generation journeys across major general insurance companies to assess underwriting workflows, auto-filled data fields, and platform usability.
- Researched international and domestic industry trends to inform underwriting decisions and strategies.
Sales Trainee
ITC Limited
12.2023 - 01.2024
- Project: Understanding the Impact of Nimyle (White Base) Distribution Network Efficiency on Competitor Presence in Metro-4 Zone: An ITC Ltd Case Study.
- Conducted market research across Metro-4 territory to evaluate competitor distribution, pricing, SKU availability, and retailer penetration for Nimyle, informing strategic recommendations.
- Audited 88 retail outlets to evaluate product freshness, merchandising, and visibility, achieving a 96% compliance score that guided improvement initiatives.
- Analyzed distribution efficiency to identify opportunities for improving market reach and product availability.
Growth Enabler
Workfall
09.2021 - 12.2021
- Mapped 1500+ decision-makers across 400+ Australian organizations to enhance lead generation through LinkedIn and email outreach
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
PGDM - Marketing (Major) Analytics (Minor)
Pune Institute of Business Management
Pune, India 04.2001 -
Certified Digital Marketing Specialist -
Seven Boats Academy
Kolkata, India05-2023
BBA (Hons) - Marketing
Shri Shikshayatan College
Kolkata, India01-2021
ISC -
St. Xavier's Institution
Kolkata, India01-2018
ICSE -
St. Xavier's Institution
Kolkata, India01-2016
Skills
Product management
Project management
Process re-engineering
Gap analysis
Data analysis
MIS & dashboard reporting
Microsoft Excel (advanced)
Presentation skills
Software
Microsoft Excel
Microsoft Powerpoint
Interests
Mandala Artworks
Doodle
Timeline
Management Trainee
Bajaj General Insurance
07.2025 - Current
Motor Underwriting Intern
Bajaj General Insurance
06.2024 - 08.2024
Sales Trainee
ITC Limited
12.2023 - 01.2024
Growth Enabler
Workfall
09.2021 - 12.2021
PGDM - Marketing (Major) Analytics (Minor)
Pune Institute of Business Management
04.2001 -
Certified Digital Marketing Specialist -
Seven Boats Academy
BBA (Hons) - Marketing
Shri Shikshayatan College
ISC -
St. Xavier's Institution
ICSE -
St. Xavier's Institution