Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sudha Rani Marri

Hyderabad

Summary

Highly skilled Senior AR Caller with solid background in managing Accounts Receivable processes. Have worked extensively in client-centric environments, adept at ensuring prompt billing and collection procedures. Strengths include exceptional communication skills, problem-solving ability, strong knowledge of financial software, and persuasive negotiation techniques. Demonstrated success in reducing delinquency for major accounts and maintaining customer relationships to ensure repeat business.

Overview

4
4
years of professional experience

Work History

Senior AR Caller

optum
Hyderabad
03.2021 - Current
  • Assisted other AR Callers with inquiries or requests related to their assigned accounts.
  • Analyzed data collected during call attempts and identified areas where processes can be improved.
  • Ensured timely submission of documents associated with collection activities following established procedures.
  • Received payments and posted amounts to customer accounts.
  • Recorded information about status of collection efforts.
  • Wrote appeal letters to insurance companies for denial of claims.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Performed calls to customers regarding outstanding debts on their accounts and negotiated payment arrangements.

Education

Bachelor of Arts - Commerce

Megha Womens Degree College
Ramanathapur, Hyderabad
07-2018

Skills

  • Insurance Verification
  • Accounts receivable management
  • Payment posting
  • Claim submission
  • Data entry proficiency
  • Training and mentoring

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Senior AR Caller

optum
03.2021 - Current

Bachelor of Arts - Commerce

Megha Womens Degree College

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Sudha Rani Marri