Md.Sudheere Alam

Aspiring towards senior level assignments in Sales & Operations entailing sales/business/channel management with reputed organization

A hardcore sales, marketing & administration professional with over 27 years of rich & diversified experience in new business development, channel development, distribution management, product promotion & P&L Management. Appointed several distributors for business and setup infrastructure for market growth, Service and Marketing. Have worked in Plastic/Rubber/Home Appliances, telecom, E.Commerce, HDPE irrigation and hospital services with Companies like Blow Plast Ltd, Ceat Tyres, Whirlpool, idea Cellular, Tata Tele Services, Videocon, iBall,10i eCommerce, Unity hospital, Sri Kakatiya Industries, Dr Manthena arogyalayam, Shine hospital at various levels and disciplines.

Strategic Planning, distribution launch with startup's, & Systems development for a systematic launch of business operations in Ap, Telangana, Maharastra, Karnataka and Kerala, pipeline focus on ROI accountability, Company Business Strategy formulation and execution in AP & Kerala for business operation & administration. A start up and turnaround specialist in Business operations & Administration.

I am a person with good analytical skills and ability coupled with good communication skills and fluency in English, Telugu & Hindi languages. I am a self-starter committed to growth and capable of implementing new strategies leading to opening of new markets.

Over the years I have been a learner seeking morals and lessons from all my experiences of my Life, this has not only given me insight into myself but also triggered my interest’s in understanding human behavior, My values a legacy from my family and my childhood up bringing in the disciplined environment of Defence services are the foundation on which my personality thrives, Among them I rate Loyalty, Punctuality, Hard Work and Integrity the fore most.

Specialties:

Experience of launching startup's in South India, good domain knowledge of voice, data & handset business, administration, process management, operations management and focus on manpower productivity, Sales management, ROI accountability, Expertise in Administration.

Formulating plans and reaching out to the unexplored market segments / customer groups for business expansion.

Analyzing latest marketing trends and tracking competitors ‘activities and providing valuable inputs for fine tuning sales & marketing strategies.

Identifying the network with financially strong and reliable channel partners, resulting in deeper market penetration and improved market share.

Establishing strong and reliable channel partners for deeper market penetration; providing training & direction to channel partners for ensuring quality performance, meetings conducted to know new business requirements.

Devising strategies to improve the commercial performance by increasing its turnover and maximizing profitability; instituting procedure in place to control expenses.

Maintaining customers focus on all times and answering to customer’s enquiries using the standard guidelines.

Taking ownership of complaint and queries and proactively following through to resolution; ensuring that all customers’ queries are well resolved.

Ensuring the error free processing of all service requests; maintaining a high-quality customer experience

Conceptualizing and implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of products / services.

Developing new streams for revenue growth and maintaining relationships with customers to achieve repeat / referral business.

Interacting directly with clients and redressing queries & issues to their optimum satisfaction and resolving crucial & long pending complaints; ensuring minimum TATs.

Expectations from Organization:

Adequate guidance to mould my personality for undertaking higher responsibilities, subsequently I seek challenges to grow further and achieve assigned goals and grow along with organization.