Sudhir Marathe
Mumbai
Summary
Associate Director at Standard Chartered Capital Limited with expertise in IT project management and stakeholder engagement. Proven ability in resource management and application migration to AWS, resulting in enhanced operational efficiency. Successfully led projects that align with business objectives, ensuring timely delivery and effective communication across teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Director
Standard Chartered Capital Limited
Mumbai
09.2019 - Current
- Led project management efforts, focusing on timely delivery and effective stakeholder communication.
- Established long- and short-term strategies, creating project plans to allocate essential resources.
- Ensured project alignment with business goals by providing program governance and transition frameworks.
- Improved project processes through strategic leadership and optimized resource deployment.
- Managed security operations encompassing risk assessment, service management, and IT infrastructure.
- Crafted IT budgets and solutions to address evolving organizational needs and technologies.
- Drove change management by engaging stakeholders and executing readiness assessments.
- Streamlined operational systems to enhance reporting, information flow, and organizational planning.
Technical Support Lead
Standard Chartered Bank
Bangalore
06.2015 - 09.2019
- Facilitated discussions on production support with application development management.
- Managed multiple projects simultaneously, ensuring timely completion of all deliverables.
- Identified root causes of customer complaints and implemented effective solutions.
- Established strong relationships with business community and outsourced service providers.
- Enhanced production support procedures by incorporating additional resources.
- Collaborated with infrastructure, release management, change management, and application teams to improve processes.
- Delivered regular status reports to management regarding application performance metrics.
- Coordinated issue prioritization for prompt resolution and management of major service escalations.
Associate Consultant
Virtusa Software Solutions
Chennai
08.2013 - 06.2015
- Orchestrated discussions on all aspects of production support with application development management.
- Cultivated strong relationships with business community and external service providers.
- Augmented existing procedures by providing additional production support.
- Interfaced with infrastructure, release management, change management, and application teams for seamless operations.
- Compiled and presented regular status reports to management regarding application metrics.
- Collaborated with leadership to tailor reports on production support improvements.
- Managed prioritization and resolution of raised issues efficiently.
- Coordinated timely escalation and resolution of significant service issues.
Junior Developer
Microtek Computers
Solapur
01.2009 - 07.2013
- Engaged in comprehensive discussions on production support aspects with application development leadership.
- Enhanced current production support protocols by providing targeted assistance.
- Interacted with cross-functional teams including infrastructure, release management, and applications for seamless operations.
- Generated regular status reports for management detailing application performance metrics.
- Resolved prioritized issues swiftly to minimize impact on services offered.
- Coordinated escalation procedures for critical service outages until complete resolution was reached.
- Defined project parameters including scope, schedule, priorities, and risk assessment throughout execution.
- Assisted junior developers in resolving their technical queries related to Java development.
Education
Master of Computer Applications -
Bharati Vidyapeeth
06-2008
Bachelor of Computer Applications -
New Age Institute
06-2004
Skills
- Resource management (people and financial)
- Application migration to AWS
- Database migration
- IT infrastructure management
- IT project management
- Application support and management
- Vendor management
- Stakeholder engagement
- IT service delivery
- IT service management
Certification
Scrum Certification Prep + Scrum Master + Agile Scrum Training
Projects
- Miles Vantage, portfolio: LAS, LMS, and Collection | September 2023 – Current
Miles Vantage offers a loan against securities, which is a facility offered to HNI and UHNI customers against pledging their investments, which can be in the form of shares, mutual funds, both debt and equity, and bonds
- Indus, Portfolio: LAP | August 2021 – August 2023
INDUS is an enterprise solution for onboarding a customer (sales), credit, risk, operations, and collections for LAP business This solution is integrated with internal and external systems in the organization Interface like PSGL, GNS, CIBIL, NSDL, PERFIOS and CRIFF.
- TrackWizz, VKYC, and SC CAPITAL website | September 2019 – July 2021
TrackWizz application is used for regulatory reporting purposes, and VKYC is used for completing Know Your Customer through video SC SCAPITAL WEBSITE- Complete infra setup, vendor management and gathering new requirement and providing support.
- Marcis, portfolio: LOS, LMS, and RMS| January 2015 – September 2019
MARCIS is a lending application and used to process all portfolio loans such as Auto, Personal, HL and Mortgage loans. This application developed for South African countries and currently 9 African countries using this application for their lending business. I was providing them application support.
- COS (Customer Origination System) August 2013 – December 2014
This application is used for customer onboarding and reporting purpose.
- Placement Point: Web application | January 2009 – July 2013
Placement point is a job placement site for jobs, Staff requirements, Man Power, Security Services, job seekers where they can place their resumes and search for job vacancies that suit their requirements.
Hobbies and Interests
- Travelling
- Reading
- Gardening
Languages
- English
- Marathi
- Hindi
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
References
References available upon request.
Timeline
Associate Director
Standard Chartered Capital Limited
09.2019 - Current
Technical Support Lead
Standard Chartered Bank
06.2015 - 09.2019
Associate Consultant
Virtusa Software Solutions
08.2013 - 06.2015
Junior Developer
Microtek Computers
01.2009 - 07.2013
Master of Computer Applications -
Bharati Vidyapeeth
Bachelor of Computer Applications -
New Age Institute
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