Sugi Chakravarthy

• Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
• Evaluated recruitment metrics regularly, identifying opportunities for improvement in the hiring process.
• Enhanced candidate experience by streamlining the recruitment process and improving communication channels.
• Collaborated with recruiters through internal ATS (POpsConnect) chat system to track hiring progress, resolve case queries, and ensure smooth recruitment operations.

Provided chat-based support to candidates, addressed queries, scheduled interviews, and updated profiles in internal systems.

• My role as B2B sales representative is to resolve queries regarding business and bulk purchase. I specialise in mobiles, appliances and computing.

• The Fair Credit Reporting Act (FCRA). Process and verify credit-related data in compliance. Handle backend operations, ensuring accuracy in financial transactions and credit reporting.