Sujan Kumar Seal
Kolkata
Summary
I have enough experience and knowledge in Logistic Field and now ready to take on the world and accept challenges. Utilizing my communication skills, smart working ability, fresh thoughts and assertive behavior, to benefit the organization and contribute substantially to its development, is the prime concern of my career.
Overview
15
15
years of professional experience
Work History
Hub Manager
Sitics Logistics Solutions Pvt Ltd
05.2024 - Current
- Handling Flipkart large and Flipkart Grocery Hubs
- Hire New vehicle vendor and Management
- Prepared billings and estimates for customers.
- Evaluated employee performance through close observation and performance rubrics.
- Initiated workplace improvement programs for increased service efficiency.
- Maintained posting of MSDS sheets in workplace.
- Utilized best practices theory when selecting vendors and products.
Station Manager
Quantswift Pvt Ltd
02.2021 - 04.2024
- Recruited, trained, supervised, evaluated, coached and disciplined staff members
- Resolved customer complaints in a timely manner while providing excellent customer service skills
- Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and government regulations
- Delivered high level of service to customers in effort to build upon relationships for future
- Set and administered budgets alongside leadership staff
- Maintained accurate records of all incoming and outgoing shipments and tracked freight costs
- Monitored employee attendance records and ensured shift coverage for 24-hour operations
- Adhered to company guidelines regarding safety measures for employees working in hazardous environments
- Mail handle
Station Supervisor
Quantswift Pvt Ltd
01.2018 - 01.2021
- Oversaw team scheduling and individual assignments to meet coverage demands
- Conducted regular audits of stations to identify any potential problems or areas needing improvement
- Delivered high level of service to customers in effort to build upon relationships for future
- Developed successful team-building initiatives to motivate team members
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards
- Trained new hires on company policies and procedures, as well as job-specific duties
- Developed work schedules for station personnel and monitored adherence to established schedules.
Team Leader
Quantswift Pvt Ltd
01.2016 - 12.2018
- Participated in regular meetings with senior leadership to provide updates on team progress
- Set specific goals for projects to measure progress and evaluate end results
- Resolved customer complaints in an effective manner while maintaining a high level of customer service
- Offered training and support to keep team members motivated and working toward objectives
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team
- Implemented strategies to take advantage of new opportunities
- Ensured compliance with all safety regulations in the workplace.
Team Leader
Quickdel Logistic Pvt Ltd
01.2015 - 01.2016
Pre Sales Representative
Diamond Beverage Pvt Ltd
01.2013 - 01.2015
- Open New Outlet stock maintain
Team Leader
Magic Event Management
01.2012 - 01.2013
Sales Executive
Uninor
01.2010 - 01.2011
Education
B.A -
Calcutta University, Robin Mukharjee Collage
Higher Secondary -
W.B.C.H.S.E, Joth Shibrumpur High School
Madhyamik -
W.B.B.S.E, Joth Shibrumpur High School
Microsoft Excel,DTP,Photoshop,Tally,Mail Handleing -
Sakuntala Youth Computer Center Kolkata
Skills
- Team Development
- Talent Recruitment
- Vendor Relationship Management
- Operating Procedures
- Staff Scheduling
- Work Planning
- Transportation Management
- Fleet Management
- Team Oversight
- Customer Retention
Accomplishments
- Best Station Supervisor
- Best Route Shorting
Timeline
Hub Manager
Sitics Logistics Solutions Pvt Ltd
05.2024 - Current
Station Manager
Quantswift Pvt Ltd
02.2021 - 04.2024
Station Supervisor
Quantswift Pvt Ltd
01.2018 - 01.2021
Team Leader
Quantswift Pvt Ltd
01.2016 - 12.2018
Team Leader
Quickdel Logistic Pvt Ltd
01.2015 - 01.2016
Pre Sales Representative
Diamond Beverage Pvt Ltd
01.2013 - 01.2015
Team Leader
Magic Event Management
01.2012 - 01.2013
Sales Executive
Uninor
01.2010 - 01.2011
B.A -
Calcutta University, Robin Mukharjee Collage
Higher Secondary -
W.B.C.H.S.E, Joth Shibrumpur High School
Madhyamik -
W.B.B.S.E, Joth Shibrumpur High School
Microsoft Excel,DTP,Photoshop,Tally,Mail Handleing -
Sakuntala Youth Computer Center Kolkata
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