My last assignment was with travel domain handling customer queries, making memorable holiday experience
- Increased customer satisfaction by resolving issues.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 20%.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Arranged travel accommodations for groups, couples, executives and special needs clients.