AutoCAD (2D&3D
Salini Sandeep
Client Relationship Manager, Business facilitation and Real estate leasing
Chennai
Summary
Experienced Client Relationship Manager with a background in investment facilitation, real estate leasing, and client engagement. Proven ability to effectively manage property portfolios and coordinate with real estate consultants for optimal outcomes. Skilled in negotiating and handling lease agreements, while providing strategic support to businesses. Committed to fostering strong client relationships and delivering exceptional service to drive success.
Overview
17
17
years of professional experience
5
5
Languages
Work History
Client Relationship Manager (On Contract)
Electronics Corporation of Tamil Nadu (ELCOT)
06.2024 - Current
- Company Overview: A Government of Tamil Nadu undertaking
- Manage and strengthen relationships with key clients, ensuring high customer satisfaction
- Maintain an updated inventory list of land and IT office spaces across ELCOT's 8 locations
- Facilitate discussions with corporate clients and government agencies for seamless business transactions
- Collaborated with internal teams to resolve client issues quickly and efficiently.
- Support companies expanding into Tier 2 cities like Trichy by providing strategic consultations
- Collaborate with real estate consultants such as JLL, Cushman, CBRE, and others, sharing inventory updates to facilitate leasing and sales
- Assisted with the preparation of legal documents including listings and sales/leasing contracts for agent
- Oversee lease agreements, proposals, and negotiations for office spaces and IT parks
- Develop and implement client retention strategies to enhance long-term partnerships
- Communicate updates on new government incentives, policies, and regulatory changes to clients, ensuring they leverage available benefits
- Was Part of the Special BCFC Cell Announced by the Chief Minister: Selected as a key member of the Biz Connect Facilitation Cell (BCFC), a special initiative announced by the Hon'ble Chief Minister of Tamil Nadu to streamline client relations, investment facilitation, and policy communication within ELCOT A Government of Tamil Nadu undertaking
Property Coordinator
Amber Real Estate
12.2014 - 02.2017
- Handle incoming calls for leasing and sales
- Upload leads on the system and assign to agents
- Calling Property Owners in order to get new availabilities for leasing and sales
- Assisted agents and brokers with sales and leasing procedures
- Assisted with the preparation of legal documents including listings and sales/leasing contracts for agent
- Assist with copywriting and uploading of images for online sales listings
- Organize and maintain filing systems for the management
- Carried out telephone marketing
- General administration duties
Secretarial & Service Coordinator
Diamond Lease LLC
03.2013 - 02.2014
- Company Overview: Abu Dhabi
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text and data
- Organizes work by reading and routing correspondence; collecting information; initiating telecommunications
- Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel
- Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries
- Maintains customer confidence and protects operations by keeping information confidential
- Prepares reports by collecting information
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Secures information by completing database backups
- Provides historical reference by utilizing filing and retrieval systems
- Contributes to team effort by accomplishing related results as needed
- Abu Dhabi
Customer Service Representative
SIEMENS
05.2008 - 07.2009
- Company Overview: Banglore, India
- Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
- Prepares product or service reports by collecting and analyzing customer information
- Contributes to team effort by accomplishing related results as needed
- Banglore, India
Education
Diploma - Electronics and Communication
T.E.S Polytechnic College
Bengaluru, India03-2008
Higher Secondary Education - SSLC
Grace Higher Secondary School
Palakkad, Kerala03-2002
IATA/UFTAA -
Skyline University
Sharjah, UAE06-2012
Skills
- Client relationship management
- Client needs assessment
- Effective Professional Conduct
- Relationship building and management
- Business growth strategies
- Interpersonal and client communications
- Schedule management
- Opportunities identification
Personal Information
- Date of Birth: 09/01/85
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above furnished information is true and correct to the best of my Knowledge and belief.
Skills
Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication, Windows, MS-Office, AutoCAD (2D&3D), Internet Applications, Computer reservation systems
Software
Software Testing
Interests
Drawing
Business Networking and Industry Events
Travel and Cultural Exploration
Timeline
Client Relationship Manager (On Contract)
Electronics Corporation of Tamil Nadu (ELCOT)
06.2024 - Current
Property Coordinator
Amber Real Estate
12.2014 - 02.2017
Secretarial & Service Coordinator
Diamond Lease LLC
03.2013 - 02.2014
Customer Service Representative
SIEMENS
05.2008 - 07.2009
Diploma - Electronics and Communication
T.E.S Polytechnic College
Higher Secondary Education - SSLC
Grace Higher Secondary School
IATA/UFTAA -
Skyline University
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