SUJOY MITRA

To manage & maintain asset management through HRMS tool, Windows Server Installation & Backup operation management through VM,O365 user profile & email ID creation & manage through admin console,Active Directory User creation & health checkup,Outlook mail client configuration,vendor Management & collaboration, Remote user application support,CCTV & Biometric Application Management, ticket SLA management.

Application Support of Net-book PC including all Banking Applications & troubleshooting in all TAB application issues & new patch implementation on those Banking & Micro-finance applications,User end application & email issue troubleshooting & resolution.

Lotus Mail Configuration, Backup & Restoration,SAP user creation & user interface issue resolution, Microsoft Win 2k Server health checkup & backup monitoring & management,Remote user application support, ticket SLA monitoring & management.

Managing & Monitoring Domain controller server, DHCP mail server monitoring & backup through Tape Drive, TEM Relay server, File & Print server health checkup & monitoring.

Managing & Monitoring Active Directory,Domain controller,WSUS server, File server, Antivirus Server, Lotus Mail Server back-up & monitoring& other application server’s health checkup & backup management.

Managing & monitoring all User’s application (WINDSS,AS400) including mail client configuration & troubleshooting in all OS, application & mail client relates issues,Asset Management,Ticket Monitoring & SLA Management.

ERP NAV Application Installation & troubleshooting in all NAV related issues, Implementation of all New Object rollout, Outlook mail configuration,Desktop Support,Ticket Management.

Measuring & Pointing Photos in Three Dimensions & Designing on AutoCAD,Desktop Support.