Sukhada Pande
Product Owner/Business Analyst
Pune,MH
Summary
Perceptive Senior Business Analyst with 5 years driving successful business processes for IT Services companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Senior Executive
NexDigm Corporate Services
08.2024 - Current
- Spearheaded digital transformation initiatives by leveraging Power Automate, fostering innovation and operational efficiency across multiple departments.
- Modernized legacy systems through the implementation of Power Apps and automated workflows, enabling real-time data access and significantly improving process agility.
- Played a pivotal role in the organization's digital transformation by designing and deploying Power Automate flows and Power Apps solutions that supported scalable and agile infrastructure.
- Executed strategic automation plans utilizing Excel Macros to streamline repetitive tasks, reduce manual errors, and enhance cross-functional collaboration.
- Researched and evaluated potential new markets and products.
Senior Associate
BDO India LLP
07.2021 - 08.2024
- Participated in Agile ceremonies and collaborated with Product Owners and Scrum Masters to define sprint goals, prioritize user stories in Azure DevOps, and ensure timely, value-driven delivery of process improvement initiatives.
- Coordinated User Acceptance Testing (UAT) by developing detailed test plans and scripts, using Postman for API validation, and training business users—achieving 95%+ system adoption and reducing post-deployment issues by 30%.
- Translated complex business requirements into comprehensive BRDs/FRDs and actionable user stories, supported by process flow diagrams and moqups, improving stakeholder alignment and reducing rework by 20%.
- Created detailed process flow diagrams and wireframes using Mockups, Draw.io, and Visio to visualize current and future-state processes, supporting requirement clarity and improving cross-functional stakeholder understanding.
Business Analyst
ICICI Bank
10.2020 - 07.2021
- Led process improvement initiatives across retail banking operations, improving customer onboarding, loan processing, and digital servicing efficiency by 20%.
- Collaborated with cross-functional teams to gather requirements, support technology implementation, and lead UAT, ensuring seamless alignment with business goals and regulatory standards.
Education
MBA - Marketing
Indira Institute of Technology
Bachelors of Engineering - Computer Science
Sant Gadge Baba Amravati University
Skills
Technical Documentation (BRD/FRD/SRS)
Additional Information
- Performance Management System
- Global Payroll Compliance
- Standardize Reporting
- Bench Capacity Tracker
Certification
Business Intelligence Analyst
Interests
Music
Travelling
Gardening
Timeline
Senior Executive
NexDigm Corporate Services
08.2024 - Current
Senior Associate
BDO India LLP
07.2021 - 08.2024
Business Analyst
ICICI Bank
10.2020 - 07.2021
Bachelors of Engineering - Computer Science
Sant Gadge Baba Amravati University
MBA - Marketing
Indira Institute of Technology
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