Sukhwinder Singh
Bhopal
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
19
19
years of professional experience
Work History
Manager( Acquisition)
IDFC FIRST BANK
03.2020 - Current
- Provided primary customer support to internal and external customers
- Promoted company brand and unique offerings through personalized customer service
- generate business from market with difference ways.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances
- Offered basic technical support for clients on wide range of company products
- Responded to customer needs by answering questions and providing detailed information about Bank Product.
- handling team in the absence of senior.
Agency Development Manager
Max Life Insurance Company LTD
01.2019 - 02.2020
- Attended seminars, conferences and organizational activities to maintain management expertise
- Established performance goals for Agents and provided feedback on methods for reaching those milestones and get maximum Payout
- Established team priorities, maintained schedules and monitored performance
- Reduced workflow inconsistencies by recruiting and hiring capable my Team members
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
Business Development Manager
Arogya Hospital
04.2016 - 11.2018
- Reached out to potential customers via telephone, email and in-person inquiries
- Generated new business with marketing initiatives and strategic plans
- Negotiated, prepared and signed contracts with clients
- Identified and pursued valuable business opportunities to generate new Hospital revenue and improve bottom line profit
- Worked with existing Clients to increase purchases of products and services
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Collected data and performed customer needs analysis
System Administration and Computer Operator
Bhopal Lok sewa kindra
04.2006 - 04.2007
- Worked with users to determine areas of technology in need of improved usability
- To provide Customer Support to solve the query
- Described product and service details to customers to provide information on benefits and advantages
Education
Post Graduate Diploma - Computer application
MCU-Bhopal
Bhopal, MPBachelor of Computer application - Computer Science
RGPM-Bhopal
Bhopal, MPHigher Seconday School -
Suman Saurabh H.S School
Bhopal, MPSenior Secondary School -
Suman Saurabh H.S School
Bhopal, MPSkills
- Customer Relationship
- Network Strength
- Time management
- Team leadership
- Decision-making
Hobbies and Interests
- Analyze Company Parameter to buy Stock
- Listening songs
Disclaimer
I have to assure that the provided information is true to the best of my knowledge and I bear responsibility for its correctness.
Timeline
Manager( Acquisition)
IDFC FIRST BANK
03.2020 - Current
Agency Development Manager
Max Life Insurance Company LTD
01.2019 - 02.2020
Business Development Manager
Arogya Hospital
04.2016 - 11.2018
System Administration and Computer Operator
Bhopal Lok sewa kindra
04.2006 - 04.2007
Bachelor of Computer application - Computer Science
RGPM-Bhopal
Higher Seconday School -
Suman Saurabh H.S School
Senior Secondary School -
Suman Saurabh H.S School
Post Graduate Diploma - Computer application
MCU-Bhopal
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