Sukriti Vij
New Delhi
Summary
Operations and people management professional with 6+ years of experience across Nielsen IQ, IBM, and GfK. Proven experience in leading teams of up to 6 members, managing international stakeholders, improving process efficiency, and consistently achieving 99%+ quality and KPI targets. Recently completed PGDM in Operations, aiming for a leadership role in operations or business management.
Overview
6
6
years of professional experience
Work History
Senior Analyst – Operations
NielsenIQ
01.2023 - Current
- Acted as second-in-command to the Manager, supporting operational decisions
- Led and managed a team of 6 analysts, ensuring 100% task coverage
- Conducted weekly team meetings and monthly performance reviews
- Handled international client calls with stakeholders from Germany and Switzerland
- Tracked and reviewed team KPIs, maintaining 98–99% on-time delivery
- Planned staffing, shift schedules, and workload distribution, reducing bottlenecks
- Forecasted future data volume and capacity needs, improving resource utilization
- Optimized process flows, helping reduce rework and delays
- Trained and onboarded new joiners, reducing ramp-up time
- Represented the team in client discussions and internal leadership meetings
Analyst – Operations
GfK
01.2021 - 01.2023
- Managed daily operations and ensured 100% adherence to timelines
- Achieved consistent KPI compliance across delivery and quality metrics
- Performed data planning and operational analysis
- Used Power BI dashboards to track workload, productivity, and deadlines
- Supported team leads in task allocation and priority management
- Contributed to smooth execution of multiple parallel projects
Market Research Practitioner
IBM
01.2021 - 12.2021
- Worked on FMCG market research projects for large datasets
- Achieved 100% on-time monthly submissions with zero misses
- Maintained high quality and KPI scores consistently
- Built and analyzed Excel-based reports to extract insights
- Recognized as Employee of the Month (2 times in 1 year)
Associate – Operations
GfK
01.2020 - 01.2021
- Delivered 100% of monthly deadlines without escalation
- Maintained 99.7% data quality score (0.3% error rate) throughout the year
- Followed strict quality control processes
- Supported senior analysts in data validation and reporting activities
Education
PGDM - Operations Management
IMT Ghaziabad
Ghaziabad01.2025
Bachelor of Business Administration - Managment
IP University
New Delhi01.2018
High School Diploma -
Faith Academy
New Delhi01-2015
Skills
- Team leadership and people management
- Operations and workforce planning
- KPI and performance management
- Process improvement
- Client and stakeholder communication
- Data analysis and reporting
- Power BI
- Quality Control
- Project management
- Process optimization
- KPI tracking
- Resource allocation
Leadership And Key Competencies
- Leading teams of 6+ members
- KPI tracking & performance reviews
- Quality management (99%+ accuracy)
- Workforce & capacity planning
- SWOT analysis
- Project & operations coordination
- Handling international clients
Timeline
Senior Analyst – Operations
NielsenIQ
01.2023 - Current
Analyst – Operations
GfK
01.2021 - 01.2023
Market Research Practitioner
IBM
01.2021 - 12.2021
Associate – Operations
GfK
01.2020 - 01.2021
PGDM - Operations Management
IMT Ghaziabad
Bachelor of Business Administration - Managment
IP University
High School Diploma -
Faith Academy