Cloud : AWS & Azure Services
Sukumar Thangaraj
Site Reliability Manager
Chennai,TN
Summary
- I'm an experienced IT professional with strong expertise in AI capabilities development, DevOps, cloud platforms, application reliability, and team leadership over 14yrs.
- I have successfully built and enhanced internally developed applications by integrating AI-driven functionalities and designing resilience and reliability tools.
- My technical portfolio spans across Azure and AWS, where i have managed, created, and deployed static and dynamic web applications, databases, and data‑warehousing solutions. I have configured CI/CD pipelines in Azure DevOps, utilized diverse DevOps tools for operations, and implemented robust monitoring through AppDynamics and Grafana.
- Handled core operational responsibilities including incident management, DR activities (with reduced RTO), and Business Impact Analysis (BIA) ensuring high availability and business continuity. Additionally, i have effectively managed a 36‑member team, driving performance, coordination, and smooth delivery across engagements.
- Overall, I bring a strong blend of technical depth, cloud expertise, operational excellence, and leadership, making you a valuable contributor to any technology‑driven organization.
Overview
14
14
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Site Reliability Engineering Manager
EY
09.2024 - Current
- Developing AI capabilities for internally built applications to enhance automation and intelligence within the systems.
- Designed and implemented a Resilience and Reliability Tool for internal use, improving system stability and operational efficiency.
- Executed Disaster Recovery (DR) activities for a key engagement, successfully reducing the Recovery Time Objective (RTO) to ensure faster service restoration.
- Managed, created, and set up static and dynamic web applications, databases, and data-warehousing solutions in AWS environment, ensuring secure architecture, scalability, and high operational reliability.
- Conducted a Business Impact Analysis (BIA) for an application to identify critical functions, dependencies, and risk mitigation priorities.
- Configured CI/CD pipelines in Azure DevOps to automate build, testing, and deployment processes, ensuring faster and more reliable application delivery.
Associate Technical Architect
Mphasis Technologies
04.2023 - 04.2024
- Configured and utilized DevOps tools across all operational activities, enabling streamlined workflows, improved automation, and efficient end-to-end delivery processes.
- Strategically enhancing FedEx applications through SRE and DevOps implementation, leading teams, and solving problems.
- Configured and utilized DevOps tools across all operational activities, enabling streamlined workflows, improved automation, and efficient end-to-end delivery processes.
- Overseeing IT governance strategy, iteration planning, and execution.
- Handled incident management activities, ensuring timely resolution, and minimal impact for business users.
- Configured AppDynamics across all applications to enable proactive performance monitoring and issue detection.
- Developed application performance visualizations using Grafana, improving observability and operational insights for stakeholders.
Senior DevOps Engineer
Gain Credit
06.2021 - 11.2022
- Overseeing SRE duties and release management, managing common issues, service, and ad hoc requests.
- Improving monitoring for business users.
- Cost Optimizations – Represent the team in financial forecasting for existing and upcoming products. It’s the process of decommissioning and detaching the unused UAT server and its resources.
- Release task on Continuous Deployment in patch update, and Manual Database changes.
- Managed, created, and set up static and dynamic web applications, databases, and data-warehousing solutions, ensuring robust architecture, scalability, and reliable operational performance.
Senior Engineer
MindView
11.2018 - 06.2021
- Prioritizing and troubleshooting issues to provide production support, and ensure continuous application availability.
- Managing on-call operations for the Critical Incident Management (CIM) team.
Senior Analyst
Red Beans
09.2011 - 2018
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Madha Engineering College
Chennai, India 04.2001 -
Additional Information
Finalist in the EY GDS Tech Olympiad, recognized for developing an AI‑driven chat-bot interface capable of automatically diagnosing and resolving issues based on user prompts.
Optimized a large‑scale codebase in the AWS environment, improving performance and significantly reducing operational costs for business stakeholders.
Software
AI: AI agents, RAG
Ticketing : Jira, Service Now
Monitoring : New Relic, ELK, Data dog, Splunk, AppDynamics, Grafana, Sysdig, SignalFX
DB : MySQL, Postgres, Vector DB
IAC : Terraform
CI/CD: Jenkins, Azure DevOps, Gitlab
SCM : Git, Bit bucket
Artifact : Nexus, Docker Hub
Web : Apache, Nginx Tomcat
Container: Docker
OS: Linux, Windows
Certification
SRE Foundation
Timeline
SRE Foundation
06-2026
AI Agents & RAG
08-2025
Site Reliability Engineering Manager
EY
09.2024 - Current
Associate Technical Architect
Mphasis Technologies
04.2023 - 04.2024
Senior DevOps Engineer
Gain Credit
06.2021 - 11.2022
Senior Engineer
MindView
11.2018 - 06.2021
Senior Analyst
Red Beans
09.2011 - 2018
Bachelor of Science - Electrical, Electronics And Communications Engineering
Madha Engineering College
04.2001 -