SULEKTA RANI
ZIRAKPUR
Summary
Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
15
15
years of professional experience
Work History
BANKING
HDFC BANK
PANCHKULA
11.2022 - Current
- Compiled reports summarizing daily transactions for review by management.
- Balanced ATM machines at end of day shifts.
- Participated in branch marketing campaigns aimed at increasing customer base.
- Analyzed customer accounts to identify discrepancies in deposits and withdrawals.
- Trained new staff members on proper teller operations.
- Monitored transaction activities for potential fraudulent activity or suspicious behavior.
BANKING
HDFC BANK
PANCHKULA
05.2014 - 12.2020
- Balanced cash drawers on a daily basis.
- Cross-sold additional bank products when applicable to meet customer needs.
- Provided exceptional customer service while accurately processing routine transactions.
AUTOMOBILE
HYUNDAI
KARNAL
04.2014 - 04.2014
- Organized promotional events such as conferences, trade shows, and product launches.
AUTOMOBILE
GLOBE TOYOTA
KARNAL
03.2009 - 12.2013
- Conducted performance reviews for team members.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Reviewed existing policies and procedures relating to customer complaint management and proposed changes when necessary.
Education
MBA - FINANCE AND HUMAN RESOURCE
INSTITUTE OF MANAGEMENT STUDIES
KURUKSHETRA UNIVERSITY12-2008
Skills
- Banking operations
- Electronic banking knowledge
- Staff Mentoring
- Sales Support
- Team Management
- Employee Relations
Accomplishments
WINNING AWARDS AND CERTIFICATES IN MY PROFESSIONAL LIFE WHICH SHOWS MY CLEAR DEDICATION TOWARS MY JOB IN ANY INDUSTRY, WHETHER ITS BANKING OR AUTOMOBILE INDUSTRY.AND NOW EAGER TO SHOW MY CALIBER IN IT INDUSTRY ALSO.
Timeline
BANKING
HDFC BANK
11.2022 - Current
BANKING
HDFC BANK
05.2014 - 12.2020
AUTOMOBILE
HYUNDAI
04.2014 - 04.2014
AUTOMOBILE
GLOBE TOYOTA
03.2009 - 12.2013
MBA - FINANCE AND HUMAN RESOURCE
INSTITUTE OF MANAGEMENT STUDIES
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