SUMAN L
Bengaluru/Bangalore
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Recognized for strong leadership and exceptional communication skills in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Executive
24/7.ai
Bengaluru
10.2023 - Current
- Cultivated enduring client relationships, enhancing retention and loyalty.
- Maintained knowledge of industry trends and regulations for effective client advisement.
- Analyzed customer feedback to uncover actionable service improvement opportunities.
Education
Graduation - Bengaluru, India
Oxford Degree college
Bengaluru, India08-2023
PUC - Bengaluru, India
Surana independent pu college
Bengaluru, India01-2020
Metric -
Gurujnana Kendra high school
Bengaluru, India01-2018
Skills
- Digital marketing
- Data Analysis
- Client relationship management
- Client advisement
- Service improvement analysis
- Leadership
- Public Speaking
- Communication skills
- Project management
Languages
- KANNADA
- ENGLISH
Timeline
Executive
24/7.ai
10.2023 - Current
Graduation - Bengaluru, India
Oxford Degree college
PUC - Bengaluru, India
Surana independent pu college
Metric -
Gurujnana Kendra high school