Sumanta Bhattacharya

As a Product Compliance Senior Associate, I allocate products with accurate HS tariff codes, ensuring global trade regulation compliance through manual review, classification, and assignment of legal identifications based on HS codes.

Responsibilities:

• I conduct tariff audits, update invalid or expired codes, actively review and analyze classification documents using Microsoft Excel, identify areas for improvement in the classification process and implement projects to reduce process defects.
• Actively participated in data collection, entry, and organization to ensure accurate and reliable data for defect analysis and conducted basic data analysis using Excel functions to identify patterns and trends in sampled defect data.
• Gained basic knowledge of SQL to efficiently perform database queries, retrieve marketplace information, and navigate databases for data analysis. Actively seeking opportunities to further enhance SQL skills and contribute to the team's success
• I actively engaged in team meetings, making valuable contributions by sharing ideas and insights to optimize product clustering in specific market segments. Additionally, I provided support in the documentation and organization of data files, ensuring meticulous storage and efficient retrieval of information.

As a member of the Trust and Safety - Job Abuse team at LinkedIn, my primary role involved processing and investigating job listings to ensure their authenticity and prevent harmful content from appearing on the platform, thereby maintaining a professional and secure environment

Responsibilities:

• Conducting thorough reviews of job listings to identify and remove any fake or scam postings.
• Implementing operational solutions to address emerging fraud trends and protect the integrity of the LinkedIn brand.
• Monitoring various trust verticals including malware, phishing, money scams, fraud and illegal sales.
• Performing due diligence to identify violations and enforcing restrictions in accordance with compliance regulations and LinkedIn community guidelines.
• Additionally, I bring expertise as a fraud analyst, where I specialize in detecting and preventing account takeovers by identifying red flags such as irregular credit card usage and IP address mismatches
• I actively monitored accounts, conduct investigations, mitigate risks, maintain accurate documentation, collaborate with cross-functional teams and stay updated on the latest fraud prevention strategies.

As a Representative Operations at Concentrix, I was responsible for ensuring that the client's Google Play Store had the highest quality content. This involved moderating the content to ensure that it was compliant with all the relevant rules and regulations

Responsibilities:

• Review high volume content to ensure the quality is up to the client's standards and according to the guidelines set forth on a timely manner.
• Ensure logical and meaningful review of mobile application content and deliver high quality content review consistently and accurately.
• Auditing and refraining user generated spam, abusive and non-compliant content from the platform.
• Identifying risk associated with play store payment platform.
• Identifying and moderating mobile application content as per client's guidelines in a fast pace constantly changing operations environment.
• Working under different queues as per business requirements to ensure the contents is free from any flaws as flagged in accordance with client's policies for best end user experience.