Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sumanth GS

Bengaluru

Summary

Audit Associate with extensive experience in process documentation and controls testing, which ensures compliance and enhances operational efficiency. Skilled in designing effective flowcharts that facilitate process improvements and crafting Risk & Control Matrix and Process Flow Diagrams, leading to actionable recommendations. Strong communication skills complement in-depth expertise in internal audit and SOX compliance, contributing to well-informed risk assessments and streamlined operations. Potential employers can expect a detail-oriented professional, committed to driving continuous improvement.

Overview

7
7
years of professional experience

Work History

Sr.Analyst

Accenture Pvt Ltd.
10.2021 - 05.2025
  • Participated in Walkthrough calls to gain a clear understanding of the landscape of the assigned processes, aiding in the identification of associated risks and controls.
  • Drafted Risk and Control Matrix for various processes based on prepared Flowcharts, providing a structured approach to risk assessment.
  • Reviewed and documented policies, procedures, and risk assessments, which helped maintain clarity and compliance in operational practices.
  • Ensured timely and high-quality performance of control tasks by proactively taking corrective actions as needed, thereby enhancing overall process integrity.
  • Communicated findings and recommendations to management promptly, aiding in swift decision-making, and monitored issue resolution throughout the process.
  • Maintained and updated Standard Operating Procedures for Quality Check, which contributed to consistent operational excellence.
  • Performed Control Testing, including Design Effectiveness Testing (DEA) and Performance Testing (OET), validating the robustness of our control environment.
  • Conducted access management testing within internal networks and applications, ensuring that user access controls were effectively implemented.
  • Demonstrated expertise in user access management and other IT General Controls (ITGC), which fortified our governance framework.
  • Tested IT General Controls, Automated Controls, Interface Controls, Segregation of Duties, and Key Reports, ensuring compliance with established standards.
  • Documented findings and recommendations for improvement, creating actionable insights for future enhancements..
  • Communicated audit findings and recommendations to relevant stakeholders, including management, IT teams, and auditees, facilitating transparency and collaboration.
  • Monitored the implementation of remediation actions to address identified weaknesses in access controls and change controls, ensuring continuous improvement.
  • Stayed updated on regulatory requirements, industry standards, and emerging trends in IT governance and controls, which kept our practices aligned with best practices.

Senior Analyst ( O2C )

TE Connectivity Service Pvt Ltd.
02.2020 - 10.2021
  • Managed manual order entry and changes, ensuring accuracy and efficiency in processing customer orders, which led to timely deliveries and enhanced customer satisfaction.
  • Entered quotes and created credits, debits, and invoices, streamlining the financial processes and contributing to seamless order fulfillment.
  • Handled customer portals and maintained customer profiles, which improved data integrity and allowed for better service delivery.
  • Proficiently managed multiple team mailboxes, ensuring prompt responses to inquiries, and supporting the overall efficiency of the Customer Service Teams.
  • Addressed various ad hoc requests to support team operations, demonstrating flexibility, and a commitment to meeting immediate business needs.
  • Gained a comprehensive understanding of other transactional tasks within the team, allowing for effective collaboration and knowledge sharing.
  • Secured the use of Standard Work Instructions and Customer Profiles for every transaction, which minimized errors and standardized processes across the team.
  • Assisted with dispute raising, proof of delivery requests, and repayment requests, ensuring that customer issues were resolved quickly and accurately.
  • Addressed ServiceNow tickets and promptly picked new orders or requests from the group mailbox, which helped maintain a high level of service efficiency.
  • Took responsibility for high-quality and on-time delivery of services, reflecting a strong sense of accountability to meet customer expectations.
  • Demonstrated a willingness to learn new tasks as business requirements evolved, contributing to personal growth and team adaptability.
  • Ensured constant usage of Leader Standard Work, promoting consistency and excellence in daily operations.
  • Actively participated in daily Performance Improvement Meetings (PIM),
  • contributing ideas for process enhancements and fostering a culture of continuous improvement.

Associate ( P2P , AP )

Tata Consultancy Services.
03.2018 - 02.2020
  • Solely handling the entire customer service.
  • Used to handle both Vendor queries and client queries.
  • Handling calls from clients and vendors.
  • To ensure that the accounts of the supplier are maintained correctly, and that payment is accurate to avoid duplication of payment or rejection.
  • Conduct team meetings every day, and coordinate with team members to know the pain areas, issues, and provide process updates.
  • Tracking and updating the productivity of the team members.
  • Performing the allocation for invoices and tickets.
  • Purchase Order Creations.
  • Invoice processing.
  • Ad hoc requests.
  • Clearing invoices that were stuck in Match Exception errors.

Education

MBA - Finance & Marketing

Lorven College
Bangalore
06-2018

B Com - Marketing

SIET College of Management
Bangalore
06-2016

Pre-University -

Govt PU College
Bangalore
04-2013

SSLC -

RV High School
Bangalore
03-2009

Skills

  • SOX Testing

  • Internal Audit

  • Control Testing

  • ITGC Testing

  • Risk Assessment

  • SAP MM

  • SAP ECC

  • RCSA

Timeline

Sr.Analyst

Accenture Pvt Ltd.
10.2021 - 05.2025

Senior Analyst ( O2C )

TE Connectivity Service Pvt Ltd.
02.2020 - 10.2021

Associate ( P2P , AP )

Tata Consultancy Services.
03.2018 - 02.2020

MBA - Finance & Marketing

Lorven College

B Com - Marketing

SIET College of Management

Pre-University -

Govt PU College

SSLC -

RV High School

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Sumanth GS