Sumanth Patil
Bangalore
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Senior Technical Executive
OLA FLEET TECHNOLOGIES PVT Ltd
Karnataka
05.2017 - Current
- Achieved sales goals, increasing revenue by [Number]% for top accounts and expanding personal sales portfolio.
- Negotiated and closed deals with minimal oversight.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Defined project scope, goals, deliverables, tasks, resource requirements and timelines.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Identified opportunities to improve existing systems and processes.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Trainee Surveyor
AUTOSECURE BANGALORE
11.2014 - 05.2017
- Organized field trips to collect information needed for surveys or mapping projects.
- Adhered to safety protocols while performing tasks in hazardous environments.
- Documented survey findings and prepared detailed reports and plats.
- Reviewed field survey data using calculator, computer and GPS equipment.
- Prepared charts, plots, maps and records to support survey-related data.
- Visited clients' sites to discuss their needs before beginning the survey process.
- Performed calculations related to area measurement, slope determination.
- Reviewed existing legal documents related to land boundaries and rights-of-way.
- Gathered data from field surveys using a variety of instruments and techniques.
- Maintained records of survey findings and created digital databases for easy access.
service advisor
CAUVERI MOTORS PVT LTD
BANGALORE
08.2011 - 09.2012
- Strengthened customer retention by offering discount options.
- Prepared invoices for services rendered and collected payments from customers.
- Maintained records of customer interactions and transactions.
- Examined records and papers to verify warranty and service contract coverage.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Updated databases with new and modified customer data.
- Resolved customer complaints in an efficient and courteous manner.
- Ensured that all customer inquiries were handled promptly and accurately.
Technician
ADVAITH HYUNDAI PVT LTD
BANGALORE
09.2005 - 05.2008
- Mechanic
Petrol Engine Machanic
TOYOTA AL-FUTTAIM MOTORS
DUBAI
06.2008
- Technician
Education
High School Diploma -
Sri Jayachmarajendra Polytechnic
Bangalore07-2014
Skills
- Cross-Functional Teamwork
- Competitive Analysis
- Expense Management
- Customer Communication
- Database Management
- Delivery Management
- Customer Technical Support
- Service Agreements
- Customer Needs Analysis
- Post-Sales Support
- B2B and B2C Sales
Education Qualification
- S.S.L.C
- I.T.I in Automobile (M.M.V)
- Diploma in Automobile Engineering
Roles Responsibility Ola Fleet Technologies
- Claims intimation to the insurance company within TAT
- Follow up with insurance companies for Motor & Theft claims
- Coordinate with workshop team and insurance companies for repair approvals and additional
- Ensure vehicle delivery within stipulated TAT
- Conduct regular meetings with insurance companies for pending cases and high ageing cases
- Follow up with RSA team for necessary assistance
- Providing necessary cash approvals for refurb vehicles
- Cost/budget monitoring on a weekly and monthly basis
- Handling documentation of all the OFT vehicles
- RTO visit & ownership transfer
Roles Responsibility Cauvery Motor
- Job card preparation and preparing estimations for service vehicles
- Handling customer queries and providing proper resolutions
- Coordinate with customer for additional approvals
- Prepare invoice and follow up
- Post service feedback callings to customers and closure of complaints
Father's Name
Suresh Patil
Carrier Objective
To build a carrier in the field of Automobile Mechanic where I can share develop my knowledge, skills to learn more things.
Personal Information
- Passport Number: G0380400
- Date of Birth: 08/02/88
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Languages
- English
- Hindi
- Kannada
- Tulu
- Konkani
Disclaimer
I here by declare that the above information & particulars are true & correct to the best of my knowledge.
Languages
English
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Senior Technical Executive
OLA FLEET TECHNOLOGIES PVT Ltd
05.2017 - Current
Trainee Surveyor
AUTOSECURE BANGALORE
11.2014 - 05.2017
service advisor
CAUVERI MOTORS PVT LTD
08.2011 - 09.2012
Petrol Engine Machanic
TOYOTA AL-FUTTAIM MOTORS
06.2008
Technician
ADVAITH HYUNDAI PVT LTD
09.2005 - 05.2008
High School Diploma -
Sri Jayachmarajendra Polytechnic
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