Sumeet Kumar
Patna
Summary
Want a highly Rewarding Career where I can use my skills and knowledge for organizational and personal growth. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager(BRO)
AXIS BANK LTD.
06.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Performed customer service duties such as responding to inquiries, resolving disputes, and processing transactions.
- Managed cash flow activities such as deposits, withdrawals, transfers and payments.
Asst. Front Office Manager
Mudita By Kirti
09.2020 - 07.2021
- Assisted the Front Office Manager in developing, implementing and monitoring operational policies and procedures.
Operation Executive(J.M.T)
SIS India Private Ltd.
06.2018 - 06.2019
.
- Developed and implemented operational policies and procedures to ensure efficient workflow.
- Communicated with departmental leaders to identify and solve daily operations issues.
Education
MBA -
GOLDEN GATE UNIVERSITY
San Francisco,California02-2024
PGDBS - Banking And Financial Support Services
MANIPAL ACADEMY OF HIGHER EDUCATION BFSI
BENGALURU01-2023
Associate of Science - +2
PRAVEEN JHA COLLEGE
PATNA01.2015
Matriculation - 10th
DOON PUBLIC SCHOOL
DHANBAD01.2012
Bachelor of Science - Hospitality Administration and Management
Institute of Hotel Management Hajipur
05-2018
Skills
- Operations Management
- Retail Operations
- Microsoft Office expertise
- Customer Relationship Management (CRM)
- Strategic Planning
Languages
- Hindi
- English
Hobbies and Interests
Listening Music
Training
17 weeks, 12/06/16, 03/31/17, LE Meridien Jaipur
Disclaimer
I hereby, solemnly declare that all the information furnished above are true, complete and correct to the best of my knowledge.
Timeline
Assistant Manager(BRO)
AXIS BANK LTD.
06.2023 - Current
Asst. Front Office Manager
Mudita By Kirti
09.2020 - 07.2021
Operation Executive(J.M.T)
SIS India Private Ltd.
06.2018 - 06.2019
MBA -
GOLDEN GATE UNIVERSITY
PGDBS - Banking And Financial Support Services
MANIPAL ACADEMY OF HIGHER EDUCATION BFSI
Associate of Science - +2
PRAVEEN JHA COLLEGE
Matriculation - 10th
DOON PUBLIC SCHOOL
Bachelor of Science - Hospitality Administration and Management
Institute of Hotel Management Hajipur
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