Leadership ~ Product Management ~ Business Analysis ~ SME
Timeline
Sumesh Babusreekumar
Bengaluru
Summary
Accomplished IT Management Professional with over 25 years of experience in Information Technology and Capital Markets, demonstrating a proven track record in driving product innovation and enhancing operational efficiency. Expertise includes product management, business analysis, and leadership, enabling successful execution of complex projects and strategic initiatives. A results-oriented approach fosters collaboration across cross-functional teams to deliver impactful solutions that align with organizational goals. Committed to leveraging technology to optimize processes and drive business growth in dynamic environments.
Overview
27
27
years of professional experience
Work History
Senior Product Manager
Tata Consultancy Services
01.2008 - Current
Provide thought leadership for securities product platforms to increase Revenue & Profitability, strengthen product capabilities & improve Quality & Customer Satisfaction.
Set goals for the product roadmap basis the overall goals of the business through market scanning to identify market infrastructure and regulatory changes
Increased product adoption by identifying customer needs and developing innovative product features.
Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
Mentored junior Product Managers in effective project management techniques and industry best practices.
Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
Enhanced customer satisfaction rates through proactive communication of feature updates, bug fixes, and other relevant information related to the products managed.
Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
Championed customer feedback loops to continuously refine products according to evolving customer requirements.
Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
Collaborated with sales teams on generating targeted marketing materials that effectively communicated unique selling points of each product offering.
Ensured regulatory compliance by working closely with legal departments on necessary documentation and approvals.
Managed product demonstrations and testimonials for performance evaluation.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Senior Business Analyst
Tata Consultancy Services
03.2005 - 12.2007
SPOC for client implementations, leading a team of product managers across various geographies
Responsible for Solution of Market/Regulatory related Infrastructure changes and Prioritization of the Product Roadmap to address these changes
Leveraging the industry standard process maps, identified the key gaps in the process flows of current product suite, and provided them as inputs for the Product Roadmap
Managing Global User Group Meetings covering 5 Geographies (APAC, US, ZA, EU, LATAM) and Bilateral Operations Connect meetings – Focused Deep dive analysis with clients on specific operational improvements
Managing product User forums and identification of key product investment themes
Preparation of Product Collateral for the various Annual Industry events such as SIBOS
Interacting with Analyst team to explain the product enhancements/product road maps
Setting up/Review of Demo scenario for client sales engagements and hands on demo to key decision makers.
Interface with the client, relationship managers and other TCS service practices.
Responsible for pre-sales work focused on new customer acquisition & existing customer upsell
Preparation of RFI/RFP response, presentation & RFP walkthrough to Clients.
Competency building in the area of Custody, Settlements and Wealth Management
Channel Manager
Sify Ltd., Chennai
11.2004 - 03.2005
Managing the marketing operations for the Sify finance portal capital market tools and services involving forging strategic business alliances with channel partners.
Interfacing with operations and technology team for developing financial planning tools to assist registered subscribers in their financial planning and decision making process.
Conducting online discussion on various investment avenues available in capital markets in consultation with panel of judges from capital markets.
Handling the functioning of investment tracker system; providing value additions to the paid services of the portal in coordination with operations support team.
Executive
Stock Holding Corporation of India Ltd, Chennai
02.1999 - 11.2004
Conducting verification & release of delivery instructions of clearing members for pay in to the exchange and pay out to the beneficiary accounts.
Handling commodity / derivative accounts of clearing members, SGL transactions of clients; involved in opening depository beneficiary accounts, clearing member accounts, creation of pledge, etc.
Assisting retail and institutional clients in the bidding process for IPOs.
Liaising with bankers, stock exchanges, registrars, brokers, depository participants and other external agencies to facilitate smooth trading of securities.
Handling post investment activities like preparing of return charts, weekly reporting of NAV, etc.
Implementing competitive strategies for managing the marketing of Mutual Funds, Bonds & Insurance products to retail, institutional & corporate clients.
Identifying, appointing and managing franchisee operations with a view to ensure effective marketing of financial products.
Organizing promotional activities generating product awareness among potential investors and providing information on economic, industrial & financial situations.
Managing day-to-day administration of the customer’s portfolios; providing advisory services to HNI & corporate clients, ensuring high ROI.
Providing advisory services regarding the processes, procedures and strategies for trading in cash and F&O markets.
Resolving critical issues pertaining to delivery of money market & debt instruments, ensuring maximum customer satisfaction level.
Achievements
Demonstrated success in branch set up and day to day operations.
Played a major role in setting up a strong network of franchisees across the state.
Successful in penetrating more than 100 corporate accounts as investors in various financial products.
Successfully serviced several clearing member accounts for Equity and Derivatives segments.
Successfully served corporate accounts including TTK, Sundaram Finance, Impal, TAFE, Indian Bank, GIMPEX, WTI Technologies, TNSC BANK, TIIC, KFC, KTDFC, KSIDC, Marikar Motors, beside others.
Individually conducted several Investor awareness sessions regarding Depository accounts and Dematerialization process.
Education
MBA - Finance & Marketing
Bharatiar University
01.1998
Bachelor of Commerce - undefined
University of Kerala
01.1996
Skills
Product Management
Requirements Management
Functional Testing
Solution Architecture
Pre Sales
Client Implementation
Business Analysis
Change Management
Project Management
Stakeholder management
Market penetration strategy
Product positioning
Product roadmaps
Cross-functional collaboration
Strategic planning
Leadership ~ Product Management ~ Business Analysis ~ SME
Leading teams to build capital market products, bring them to the market and engage with business users to articulate strong value propositions of the product which resolve hard problems in a fast-paced environment.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services