SUMIT CHANDRASEN

• Managed end-to-end import operations, coordinating with suppliers and customs authorities for timely deliveries. Handled all import documentation, including Letter of Credit and Bills of Entry, ensuring compliance. Facilitated banking processes for remittances and LC issuance in adherence to RBI and FEMA guidelines. Supported cost control through accurate duty calculations and efficient financial planning for imports. Collaborated with freight forwarders and CHA to ensure smooth shipment processes. Maintained import cost sheets, monitored exchange rates, and prepared management reports. Ensured audit-ready records of all import financial transactions to minimize risks. Optimized processes and vendor coordination to reduce lead times and control costs.
• Coordinated with suppliers to arrange for shipping, delivery & storage of imported items.
• Verified that all required permits were obtained prior to shipping merchandise abroad.
• Participated in meetings regarding import procedures and policies.
• Updated databases with details regarding current inventory levels.
• Reviewed contracts from overseas vendors prior to signing by authorized personnel.
• Utilized software programs such as Microsoft Excel to analyze data related to imports.
• Mitigated regulatory risks by obtaining documents, clearances, certificates, and approvals from local, state & agencies.
• Ensured compliance with applicable international trade regulations and laws.
• Provided updates on shipment status to management personnel.
• Oversaw management of inbound cargo logistics.
• Coordinated daily transfer shipments with proper documentation logs.
• Complied with regulatory guidelines to maintain certifications.
• Prepared, checked, and filed documentation with department.

Pursued competitive exams and family agricultural support while enhancing knowledge through self-learning.

• Achieved a 20% reduction in recruitment process time during HR internship at The Hiring Company.
• Screened and interviewed job candidates to assess qualifications effectively.
• Maintained organized personnel records within a secure database system.
• Facilitated onboarding processes, including orientation sessions and facility walkthroughs.
• Compiled detailed reports on employee performance and attendance records.
• Assisted in recruitment by managing job postings and interview schedules.
• Worked with cross-functional teams to resolve product-related challenges.
• Delivered administrative support to HR department through efficient data entry practices.

• Company Overview: Assistant Manager at Manikonda Branch- Hyderabad - TG
• Portfolio Management- Managed portfolio of 430+ Clients/Customers resulting in a 10-12% increase in customer retention & nearly 8% rise in cross-selling revenue over the service period.
• Customer Handling and Services- Resolved 95% of the customer queries within a 24-hour window, improving client satisfaction scores by 15%.
• Customer Product - Profile Management
• Data Management and Resolving Transaction SR
• Operational Management at Branch Office
• CRM and VRM Management with Cloud Telephonic Conversations
• Queries Resolving- (Customer/Clients with backend team(s) support on the specific due timeline)
• Product Sourcing and Sales- Led product sales initiatives, achieving 110% of quarterly sales target & driving a 25% increase in product adoption across key client accounts.
• Worked with Finacle Core Software and interlinked gateway(s).
• Assistant Manager at Manikonda Branch- Hyderabad - TG

• Maintained accurate records of activities throughout internship period.
• Utilized document management system to organize and access company files efficiently.
• Assisted with planning and executing virtual and in-person events.
• Monitored operations, reviewing metrics to evaluate company performance.
• Prepared reports summarizing project progress for management review.
• Collaborated with team members to achieve project objectives and meet deadlines.
• Pursued continuing education to enhance knowledge and skills.
• Prioritized tasks to optimize efficiency in achieving service goals.

• Developed investment analysis framework, enhancing forecast accuracy by 15%.
• Monitored operations and analyzed records to assess company performance.
• Identified improvement areas, guiding decision-makers for necessary changes.
• Organized client meetings to deliver project updates and maintain transparency.
• Assisted in planning and executing virtual and in-person events.
• Set specific project goals to track progress and evaluate outcomes.
• Maintained strong working relationships with staff and management.
• Evaluated departmental needs and delegated tasks to boost overall productivity.

• Conducted comprehensive analysis and research, enhancing strategic planning efforts.
• Maintained meticulous records of activities throughout the internship to ensure transparency.
• Prepared concise reports detailing project progress for management evaluation.
• Identified key areas for improvement, aiding decision-making processes.
• Oversaw quality control measures to ensure operational efficiency and consistency.
• Worked collaboratively with diverse teams to meet critical goals.