Sumit Dubey
London
Summary
Associate Director at Deloitte with extensive expertise in business analysis, data analytics, and Azure cloud solutions. Proven track record of leading multi-million-pound digital transformations across the UK energy and utilities sector, delivering measurable outcomes such as cost reductions, improved customer satisfaction, and enhanced operational efficiency. Skilled in leveraging Microsoft Dynamics 365, Power Platform automation, and advanced data modelling to drive innovation and regulatory compliance. Adept at stakeholder management, tech pre-sales, and business development, with a focus on creating scalable solutions that align with client goals. Committed to advancing sustainable practices and modernising infrastructure through cutting-edge AI and data-driven strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ecosystems and Alliance Leader
Deloitte UK
01.2021 - Current
- Tracked and drove sector-based go-to-market plans to enhance market presence.
- Establish and maintain clear and consistent alliance reporting.
- Provide automated real time revenue reports, improve pipeline reporting, and promote uniform governance throughout the Alliances Portfolio.
- Articulated economic impact of alliances on Deloitte's business to inform strategic decisions.
- Tracked and validated pipeline data to ensure accuracy and consistency.
- Keep an accurate and up to date record of alliance-based certifications.
- Supported and oversaw marketing campaigns and event execution, coordinating with colleagues to ensure updated collateral.
Associate Director
Deloitte
08.2016 - Current
- Partnered with a major UK energy retailer struggling with rising service costs and call center volumes tied to billing disputes and account queries. Led the business case and sale of a £6M transformation engagement focused on Azure-based self-service portals, Power Platform automation, and cloud CRM integration. Within a year, this delivered a 12% reduction in cost-to-serve and improved CSAT by 18%, enabling the client to reallocate staff toward retention efforts.
- Modernised collections and customer engagement for a deregulated water retailer facing rising bad debt and outdated manual processes. Collaborated with Deloitte engineering and delivery teams to deploy Microsoft Dynamics 365 Customer Service and Azure Data Factory, streamlining collections workflows. Pilot phase achieved a 15% increase in recovered revenue and established a foundation for broader CRM and billing modernisation.
- Supported a DNO preparing its RIIO-2 innovation and digitisation strategy submission. Led discovery sessions with asset, regulatory, and IT teams to shape a multi-year cloud roadmap. Proposed an Azure Synapse and IoT Hub solution for real-time asset performance management. The board-approved program secured £10M in internal funding and enhanced their regulatory standing with Ofgem.
- Revived disengaged energy client relationship after multiple failed IT vendor engagements. Built executive alignment through workshops, positioning Deloitte as strategic partner for cloud-native architecture using Microsoft Azure, Power BI, and integration with existing SAP landscape. Closed £4.8M engagement, delivering initial business wins within 6 months, including a 40% drop in billing complaints.
- Partnered with a gas distribution network facing increased maintenance costs and unreliable legacy monitoring tools. Structured a data platform engagement using Azure IoT, Digital Twins, and Time Series Insights to enable predictive asset management. Resulted in a 20% reduction in unplanned outages and improved operational forecasting accuracy for field teams.
- Engaged a private equity-backed water retailer pressured to deliver EBITDA gains within 12 months. Positioned a phased transformation using Dynamics 365, Azure Logic Apps, and Power Automate to digitize onboarding, metering, and billing. The client saw a 1.7x ROI in the first year, with onboarding costs cut by 40% and faster customer switch times.
- Stepped in during a crisis with a dual-fuel retailer facing regulatory scrutiny after a failed billing system rollout. Assembled a Deloitte incident response team and deplatformed key services onto Azure-hosted infrastructure to restore stability. Proposed a three-phase remediation and rebuild plan that led to a £5M managed services agreement and resolution of the Ofgem notice within 90 days.
- Identified stalled pipeline growth across key utility accounts. Built a targeted sales strategy using Microsoft's industry data tools and Deloitte IP to reposition offerings around sustainability, grid modernisation, and net-zero compliance. Created bespoke Azure-based solution blueprints, contributing to a 38% increase in pipeline and over £6M in new bookings across water, retail, and networks.
- Co-innovated a carbon footprint insights tool for a green energy startup, leveraging Azure Machine Learning and Power BI to enable real-time visualisation of energy impact. Product drove 15% increase in new customer acquisition and received shortlisting for UK energy innovation award.
- Led commercial and solution design for a £9M multi-year digital transformation with a vertically integrated utility seeking to modernize customer operations across retail and metering. Proposed a scalable Azure Kubernetes and API management architecture, integrated with Dynamics 365 and legacy systems. Developed a value-based pricing model delivering 25%+ margin for Deloitte, while enabling a regulatory-compliant, scalable future-state for the client.
Technical Leader
Deloitte
09.2016 - 07.2018
- Successfully led the Project Team towards constructing a Demand Capture Management process that supports the client's Business as Usual processes.
- Coordinated with teams across the client's group functions and engaged developers to create essential business reports.
- Managed the setup of a new business support function to address client requirements.
- Coached new joiners on design best practices to ensure effective development and successful go-live.
Education
Bachelor of Engineering - Electronics & Communication
SVITS, INDORE,
India07-2007
Skills
- Business Analysis
- Data Analytics
- Data visualisation
- Data Transformation
- Data Modelling
- Business Intelligence
- Machine Learning
- AI and Data
- Azure Cloud
- Project Management
- Reporting
- Stakeholder Management
- Business Development
- Technical Consulting
- RFPs
- Strategic leadership
- Project management
- Client relationship management
- Data analysis
- Market strategy
- Cloud computing
- Revenue reporting
- Business transformation
- Risk assessment
- Cross-functional collaboration
- Stakeholder engagement
- Change management
- Team development
- Strategic planning
- Leadership excellence
Certification
- Certified Professional Scrum Master (PSM)
- Databricks Generative AI Fundamentals
- Energy And Resources (Cross Sector) (Certified by Deloitte)
- Microsoft Azure Fundamentals- AZ - 900
- Microsoft Certified: Fabric Analytics Engineer Associate- DP -600
- Microsoft Certified: Azure AI Engineer Associate- AI- 102
- Microsoft Certified: AI Transformation Leader - AB- 731
- SAP BI Reporting (Certified by Deloitte)
- SAP Certified Application Associate SAP Analytics Cloud
Custom Section
Permanent Resident, ILR, Yes
Websites, Portfolios and Profiles
https://www.linkedin.com/in/sumit-dubey-96944218/
Languages
English
Proficient
C2
Timeline
Ecosystems and Alliance Leader
Deloitte UK
01.2021 - Current
Technical Leader
Deloitte
09.2016 - 07.2018
Associate Director
Deloitte
08.2016 - Current
Bachelor of Engineering - Electronics & Communication
SVITS, INDORE,