Sumit Gidwani
Product Ops
Summary
Execution focused operator with 4+ years in SaaS, bridging Sales and Product. I turn messy pipelines into structured systems, translate feedback into process, and keep teams unblocked. Former Ontop team member. I thrive in remote teams, where clarity, speed, and ownership matter. Now shifting from revenue to Product Operations to focus on scalable delivery and cross team coordination.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Sr. Sales Development Representative
Bright Data
05.2024 - Current
- Created a consistent, trackable outbound process that exceeded quota (150%+ every quarter).
- Designed CRM workflows and lead tracking dashboards that improved forecasting.
- Produced weekly performance summaries and playbooks to guide team execution.
Inside Sales Representative
Jobgether
09.2022 - 11.2023
- Shortened sales cycle by 25% by redesigning predemo qualification flow.
- Acted as key liaison between Product, CX, and Sales to align feedback into action.
- Developed a standardized onboarding checklist used across APAC and EMEA accounts consistently.
Lead Generation Specialist
Ontop
05.2021 - 08.2022
- Led regional pipeline generation with structured email,call sequencing.
- Surface insights from lead engagement to help refine positioning.
Sales Development Representative
Rocket.Chat
06.2020 - 02.2021
- Ran targeted campaigns across APAC, generating 35+ qualified leads weekly.
- Increased SQL conversion by 22% by building a new messaging sequence based on data trends.
- Created and maintained internal SOPs for lead qualification and team handovers.
Key Account Manager
Case Studio
04.2019 - 04.2020
- Coordinated onboarding across teams (CX, Finance, Success), improving retention.
- Maintained client-facing launch plans and success checklists.
Education
MBA - Global Finance Markets
Amity University
BBA - Financial Management
Christ College
Skills
- Product Operations Readiness, Documentation & Governance
- Process building (SOPs, playbooks, templates), async-first team communication
- KPI reporting, timeline tracking, multi-team orchestration
- Tools: Salesforce, Notion, LinkedIn Navigator, Salesloft, Excel, Slack
- Languages: Hindi, English, Spanish, Arabic
Additional Information
- Advanced Excel
- CRM Management
- Digital Marketing (ICTRD)
Timeline
Sr. Sales Development Representative
Bright Data
05.2024 - Current
Inside Sales Representative
Jobgether
09.2022 - 11.2023
Lead Generation Specialist
Ontop
05.2021 - 08.2022
Sales Development Representative
Rocket.Chat
06.2020 - 02.2021
Key Account Manager
Case Studio
04.2019 - 04.2020
MBA - Global Finance Markets
Amity University
BBA - Financial Management
Christ College