SUMIT GUPTA
Chandauli
Summary
Dynamic, results-oriented sales professional with extensive experience in telecom retail management, currently serving as Jio Point Manager at Reliance Jio.
Overview
5
5
years of professional experience
Work History
Jio Point Manager
Reliance Jio
Chandauli
09.2024 - Current
- Spearheading sales operations and managing end-to-end responsibility of the Jio Point retail outlet.
- Driving sales for the entire Jio product portfolio, achieving monthly and quarterly sales targets.
- Leading a team of sales associates, conducting regular performance evaluations, and enforcing incentive programs.
- Ensuring excellence in customer experience and handling escalations effectively.
- Executing innovative promotional campaigns and digital onboarding for new customers through the MyJio app.
- Maintaining precise inventory, reconciling stock, and ensuring compliance with internal audits.
Jio Point Assistant Manager
Reliance SMSL Limited (JIO)
Chandauli
09.2022 - 09.2024
- Supported the Jio Point operations by executing sales initiatives and meeting aggressive targets.
- Onboarded and mentored new hires, ensuring high operational standards and policy adherence.
- Managed CRM entries and provided regular sales reports.
Field Sales Executive (FSE)
Jio
Chandauli
09.2021 - 09.2022
- Developed strong client relationships through effective communication and active listening.
- Conducted B2B/B2C sales pitches and expanded market reach for telecom products.
Mobile Sales Promoter
OPPO
Chandauli
03.2021 - 09.2021
- Drove mobile sales through product demonstrations and customer engagement.
- Provided after-sales support and captured customer feedback for product improvements.
Education
Bachelor of Commerce -
M.G.K.V.P.
VARANASI 07-2034
High School Diploma -
ANGIC
Chakia03-2033
Intermediate Certificate -
ANGIC
CHAKIA 07-2031
Skills
- Customer relationship management tools
- Sales forecasting and achievement reporting
- Jio mobility and broadband expertise
- Digital onboarding systems knowledge
- Market strategy development
- Onboarding and staff training skills
- Inventory control automation
- Communication and negotiation expertise
- Compliance documentation in Jio standards
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Technical Proficiency
- Good computer knowledge, Diploma in ADCA.
- Experienced with MS Office Suite and Jio digital sales platforms
References
References available upon request.
Timeline
Jio Point Manager
Reliance Jio
09.2024 - Current
Jio Point Assistant Manager
Reliance SMSL Limited (JIO)
09.2022 - 09.2024
Field Sales Executive (FSE)
Jio
09.2021 - 09.2022
Mobile Sales Promoter
OPPO
03.2021 - 09.2021
Bachelor of Commerce -
M.G.K.V.P.
High School Diploma -
ANGIC
Intermediate Certificate -
ANGIC