SUMIT KUMAR SINHA

A strategic CRM professional with over 22 years of rich & extensive experience with impressive success in Customer Relationship Management across Real Estate sector Administering RERA matters, Collection, Post Sales documentation, possession, policies and procedures. Meeting groups to resolve grievance, customer servicing, customer retention. Exhibiting skills in managing the Retail Finance for customers including documentation namely PTM/TPA, Lender NOC & so on Skilled at developing relationships with key decision-makers / channel partners in target organizations for revenue. Expertise in managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms An impressive communicator with honed interpersonal, team building, negotiation, presentation, convincing and analytical skills