Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
SUMITH C

SUMITH C

INSIDE SALES ASSOCIATE
TRIVANDRUM

Summary

To further my professional career with an executive level management position in a world class company. Seek to diversify my skills in another industry and as part of a larger organization. Relocation desirable. Customer handling - Expirience in customer Interaction through phone calls Outbound Sales - Expirience in Sales through phone calls. Content Review- Expirience in Content moderation and Review For google play store process. handle developers through calls and emails. probing skills- E cient probing skill inorder to Understand the Necessity and concerns of a Customer. COMMUNICATION SKILL- E ective communication skills with good command over English Strong organisational skills-analytical thinking, planning and Organising Strong decision making and problem-solving skills based on collecting and analysing available, relevant, and reliable information, learning who to ask for opinions and input, and acting upon the analysis in a timely and e ective manner.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

INSIDE SALES ASSOCIATE

K21ACADEMY
LONDON [REMOTE]
07.2023 - Current
  • Spearheaded high-ticket sales for cloud computing professional courses, utilizing effective triage calls to identify potential customers and guide them through the sales process.
  • Successfully nurtured leads, establishing rapport and understanding their needs to tailor course offerings accordingly.
  • Consistently exceeded weekly sales targets, achieving an average of $10,000 in sales per week during a period when the target was $5,000, doubling the set expectations.
  • Demonstrated a keen understanding of cloud computing concepts and the value proposition of the professional courses, effectively conveying this information to potential customers.
  • Achieved $35,000 in sales during the probationary period, showcasing a rapid and impactful contribution to the organization's revenue goals.
  • Recognized as the top converter in the sales team for the past four weeks, highlighting consistent excellence in performance.
  • Collaborated closely with the marketing team to align sales strategies with promotional efforts, ensuring a cohesive approach to customer engagement.

Achievements:

  • Exceeded probationary sales targets by 40%, demonstrating a strong ability to quickly adapt and contribute positively to the organization.
  • Achieved and maintained a consistent track record of surpassing weekly sales targets, contributing to the overall success of the sales team.
  • Proven ability to handle high-ticket sales with finesse, securing significant revenue for the organization.

CONTENT REVIEWER

Daksh Concentrix india.ltd
BANGALORE
08.2021 - 03.2023
  • Spearheaded the review process for an average of 35 mobile applications daily, ensuring compliance with Google Play Store policies and guidelines.
  • Conducted thorough assessments of app content, scrutinizing for potential safety and privacy concerns to maintain the highest standards of user protection.
  • Collaborated closely with cross-functional teams to address and resolve any issues identified during the review process, fostering a collaborative and communicative work environment.
  • Developed and maintained an in-depth understanding of Google Play Store policies, staying abreast of updates and modifications to guarantee accurate and up-to-date assessments.
  • Implemented a meticulous review framework, streamlining the evaluation process and enhancing efficiency without compromising the integrity of the review standards.
  • Acted as a key point of contact for app developers, providing clear and constructive feedback to ensure swift and successful resubmission of applications that initially fell short of compliance requirements.
  • Played a pivotal role in contributing to the continuous improvement of the review process, actively participating in team discussions and providing valuable insights to enhance overall effectiveness.
  • Prioritized user safety and privacy as top priorities, emphasizing the importance of maintaining a secure and trustworthy app ecosystem.

Executive of Operations - Sales

AEGIS .LTD
chennai
07.2019 - 02.2020
  • Executed key responsibilities as an Inside Sales Associate for the prestigious client, Maruti Suzuki, contributing to the seamless coordination between potential customers and the area sales team.
  • Demonstrated exceptional communication skills while engaging with leads, conducting probing conversations to identify their specific interests in purchasing a new vehicle.
  • Successfully managed the lead generation process, contacting potential customers, and creating a positive first impression to encourage further engagement.
  • Collaborated effectively with the area sales team, transferring detailed and qualified leads to ensure a smooth transition from initial interest to personalized follow-ups.
  • Maintained a high level of product knowledge and awareness of Maruti Suzuki's offerings to address customer inquiries and provide accurate information.
  • Adapted to a fast-paced work environment, consistently meeting or exceeding daily and monthly targets.
  • Developed and maintained a customer-centric approach, ensuring a positive customer experience throughout the sales process.

Reason for Leaving: Resigned due to the sudden demise of my father and the subsequent COVID-19 lockdown, demonstrating adaptability and resilience during challenging circumstances.

Achievements:

  • Consistently achieved and surpassed monthly lead generation targets, showcasing a proactive and results-oriented approach.
  • Received positive feedback from both customers and the area sales team for the quality of leads provided, contributing to enhanced sales opportunities.

Education

Bachelor of Science - Automotive Engineering

NOORUL ISLAM UNIVERSITY
THUCKALAY
08.2012 - 05.2016

High School Diploma -

GVHSS PARUTHIPALLY
TRIVANDRUM
06.2010 - 03.2012

Skills

INSIDE SALES

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Interests

SPIRITUAL LEARNING

EXPLORING NATURE

MEDITATION & ENERGY HEALING

TRAVEL VLOGS

Timeline

INSIDE SALES ASSOCIATE

K21ACADEMY
07.2023 - Current

CONTENT REVIEWER

Daksh Concentrix india.ltd
08.2021 - 03.2023

Executive of Operations - Sales

AEGIS .LTD
07.2019 - 02.2020

Bachelor of Science - Automotive Engineering

NOORUL ISLAM UNIVERSITY
08.2012 - 05.2016

High School Diploma -

GVHSS PARUTHIPALLY
06.2010 - 03.2012
SUMITH CINSIDE SALES ASSOCIATE