6 year and 6 months of IT experience in CRM implementations with Salesforce declarative, non-declarative development, and Siebel Order management. It involves various phases of software development for instance requirement elicitation, design, development, and testing of CRM applications across the Automotive, Telecom, Energy and Retail Industry.
Being a newbie in the automotive industry, I got an understanding of different ways volvo operates to make money and also got to know the underlying systems which enable them.
Key Project: Supplier Income Portal | Developed reusable component for pagination and custom reports , which have saved around 22 hrs. of development effort | Developed a data loader tool for business users , it can facilitate bulk import of records from CSV on community portal with excellent user experience
Semi-Automated the order fallout re-trigger - Developed a custom screen incorporating all the Bulk Order related functionality like importing text file into system, process different kind of orders asynchronously based on action provided and provide response as well for every record.
Apex
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Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Administrator