Stamp and Coin Collection
Sumit Kumar Barui
Cash Teller
Habra
Summary
A person with a self-motto, who goes like "I will finish what I start", backed by confidence and hard work.
I am an optimistic person. I would like people to respect me for the work I do and not because of my designation. I am focused and hardworking, extrovert, keen observer of minute details, innovative, believe in perfection. I do have the guts to turn on the key towards success backed by hard work & confidence. Given an opportunity, I would like to enhance my managerial skills by working in your company. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Asst. Manager
Jana Small Finance Bank
11.2020 - Current
- Handling cash, looking after deliverables (instakit, debit card, cheque book), giving customer services, doing all transactions like transfer, NEFT, RTGS, etc.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
Dept. Manager
Axis Bank
04.2014 - 10.2020
- Worked collaboratively with Gold Loan departmental team and served on health and safety committee.
- Pursued every opportunity to learn about increasing Gold loan business at all levels and improve team member support.
- Created reports and analyzed and interpreted data.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Greeted and assisted customers with questions, concerns and purchasing needs.
Assistant Branch Manager - Gold Loan
MANAPPURAM FINANCE LIMITED
05.2011 - 04.2014
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Analyzed, reduced, and controlled expenses by improving resource allocation.
Education
3 years Bachelors in Business Administration -
George College (SEALDAH)
08.2007 - 05.2010
Higher Secondary Education - undefined
08.2005 - 05.2007
Secondary Education - undefined
08.2003 - 05.2005
Skills
Accept challenges & problem-solving skillBelieves in team workCapable to work hard and adapt well to the changes and pressures in the work placeTrustable & believe in hard workMicrosoft OfficeOracleBasic
Customer Relationship Management (CRM)
Money Handling
Customer Relations
Department Preferred
OPERATIONS
Personal Information
- Height: 5'7"
- Weight: 65kgs
- Father's Name: Mr. Tapan Kumar Barui
- Blood Group: A
- Date of Birth: 01/03/89
- Gender: Male
- Nationality: Indian
Rh Factor
+VE
Dialect
Hindi
Interests
Watching Horror Movies and playing outdoor games
Like to watch good rated Horror movies.
Like to play Cricket and Football.
Timeline
Asst. Manager
Jana Small Finance Bank
11.2020 - Current
Dept. Manager
Axis Bank
04.2014 - 10.2020
Assistant Branch Manager - Gold Loan
MANAPPURAM FINANCE LIMITED
05.2011 - 04.2014
3 years Bachelors in Business Administration -
George College (SEALDAH)
08.2007 - 05.2010
Higher Secondary Education - undefined
08.2005 - 05.2007
Secondary Education - undefined
08.2003 - 05.2005