Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Timeline
Generic

SUNIDHI SUPRIYA

Hazaribagh

Summary

Result-oriented banking professional with 3+ years of experience in Retail liabilities, channel management and Head Office-level strategic execution. Proficient in identifying process improvement opportunities and leading the business-side design of automation solutions to reduce manual interventions and enhance efficiency. Skilled in developing premium banking programs, coordinating with Product, Compliance, Tech, and Operations to deliver scalable, customer-centric outcomes.

Overview

7
7
years of professional experience

Work History

Associate Channel Manager – RM Channel

Utkarsh Small Finance Bank Ltd.
06.2022 - Current
  • Lead a team of 150+ Relationship Managers across 150+ branches to drive CASA growth, customer acquisition, and business development, achieving significant growth from initial 48 RMs to 150+.
  • Developed and executed sales strategies to achieve targets in NOA (New Account Openings), CASA (ETB & NTB), RTD, and cross-sell banking products like FDs, RDs, and insurance.
  • Managed sales campaigns, performance metrics, and incentive programs to enhance RM productivity and align with business goals.
  • Spearheaded the Premium Banking Program targeting HNIs and affluent customers, including product structure, branding, and benefits strategy.
  • Led the automation of liabilities applications, improving operational workflows and supporting RM activities to drive efficiency and scalability.
  • Conducted training programs for Relationship Managers to enhance skills, ensure certification compliance, and improve channel performance.
  • Collaborated with product, compliance, marketing, operations, and tech teams for seamless execution of strategic initiatives.
  • Achievements/Tasks

Primary Teacher (PRT)

Delhi Public School
09.2018 - 12.2019
  • Delivered primary education and developed core communication, team management, and organizational skills.
  • Enhanced classroom engagement through structured lesson plans and interactive teaching methods.
  • Developed strong interpersonal and time management skills while managing student groups and classroom activities.
  • Achievements/Tasks

Education

MBA - Finance & Marketing

Birla Institute Of Technology
Ranchi

B.Com (Hons) - undefined

Vinoba Bhave University

Skills

  • CRM Systems (Dynamics 365)
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Banking Applications & Tools
  • Data Reporting & Performance Tracking
  • CRM proficiency
  • Data analysis
  • Dashboard creation

LANGUAGES

English - Full Professional Proficiency
Hindi - Full Professional Proficiency

Accomplishments

  • Channel Management
  • Increased CASA growth and new customer acquisition through effective channel management, contributing to overall banking business.
  • Designed and launched a Product Catalogue for the Liabilities Channel to streamline offerings.
  • Successfully automated key workflows, reducing manual intervention by 30%, and increasing channel efficiency.
  • Premium Banking Program Development
  • Conducted competitive analysis and customer insight mapping to define a unique selling proposition (USP) for the Premium Banking Program.

Timeline

Associate Channel Manager – RM Channel

Utkarsh Small Finance Bank Ltd.
06.2022 - Current

Primary Teacher (PRT)

Delhi Public School
09.2018 - 12.2019

MBA - Finance & Marketing

Birla Institute Of Technology

B.Com (Hons) - undefined

Vinoba Bhave University

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SUNIDHI SUPRIYA