Dynamic Customer Support Executive with a proven track record at Jpr Webs, excelling in customer service excellence and complaint handling. Skilled in trend detection and analysis, I leverage strong organizational skills to enhance customer satisfaction and drive quality control initiatives, ensuring a seamless experience for clients.
Customer inquiry management (CIM)
Trend detection and analysis
Complaint handling
Quality control
Active listening
Customer service excellence
Computer skills
Time management
MS office
Organizational skills