Playing Badminton
Sunilkumar Havani
Senior Specialist | HCL Technologies
Kalaburgi,Karnataka
Summary
Diligent Network Engineer with 3.8 years of experience in maintaining LAN and WAN infrastructure and troubleshooting. seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
2
2
Certificates
Work History
Senior Specialist
HCL Technologies
11.2023 - Current
- Working as a L1.5 Network Engineer on Bank of America Network.
- Monitoring Network Performance On a daily basis, I utilize the IBM Watson network monitoring tool to oversee network performance and analyze utilization reports.
- Customer Communication I ensure timely updates to customers based on the severity of their cases, using the ITMS BMC Remedy Ticketing tool.
- Successfully resolved over 3000 live network issue tickets, coordinating with various ISPs, carriers, BB and TACs.
- Specialize in diagnosing and resolving a wide range of network issues, including bulk device downtime, latency, unreachable hosts, packet drops, faulty line cards, faulty SFP/Cables, service down, and neighbourship down (BGP, OSPF, ISIS, etc.)
- I effectively managed shift coordinator responsibilities in addition to my core role as a network engineer.
Technical Consulting Engineer | Cisco
Prodapt Solutions
07.2020 - 10.2023
- Worked as a L1 Network Engineer on Cisco's project Bank of America to get 99.99% Network uptime.
- Understanding, investigating, and troubleshooting issues reported by customer and resolving them within corporate SLA.
- Analyzing configurations, logs from various sources, and performing extensively testing inside network to isolate root cause of any given issue.
- Planning and performing urgent link configurations or change uplink SFP module to resolve network outages.
- Involving and coordinating with stakeholders and third-party vendors for quick resolution of priority P1 incidents.
- Troubleshooting link quality issue using Prisma SD-WAN.
- Troubleshot routers, layer 2 and 3 switches using putty
- Managed time efficiently in order to complete all tasks within deadlines
Education
Master of Technology - Computer Network and Engineering
Siddaganga Institute of Technology
Tumkur 07.2017 - 2019.09
Skills
Configuration and troubleshooting of Routing Protocols OSPF, BGP, EIGRP
Certification
CCNA
Interests
Pencil Sketching
Listening Music
Timeline
Senior Specialist
HCL Technologies
11.2023 - Current
IITILV4
09-2021
CCNA
08-2020
Technical Consulting Engineer | Cisco
Prodapt Solutions
07.2020 - 10.2023
Master of Technology - Computer Network and Engineering
Siddaganga Institute of Technology
07.2017 - 2019.09
Personal Details
- Name : Sunilkumar
- Date of Birth : 29/03/1995
- Father’s Name : Ambaraya
- Languages known: Kannada,English, Hindi and Telugu
- Correspondence Address:H.No: 10-242 Konded Galli Bramphur Gulbarga - 585103
Declaration
I hereby declare that above information is correct to the best of my knowledge and belief.
Pace: Bengaluru (Sunilkumar)
Date:
Declaration
I hereby declare that above information is correct to the best of my knowledge and belief.
Place: Gulbarga (Sunilkumar)
Date:
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