Sunil S

• Conducted quality checks for accounts payable, grants payment, and travel expenses processing.
• Compiled monthly reports on turnaround time, accuracy, and team performance metrics.
• Guided team members to prevent escalations from internal and external stakeholders.
• Executed root cause analysis for process errors and communicated findings to clients.
• Compiled and presented monthly reports on turnaround time, accuracy, and team performance.
• Conducted comprehensive quality checks for accounts payable, grants payments, and travel expenses.
• Mentored team members to avert escalation issues with both internal and external teams.
• Performed root cause analysis on errors and discussed results with clients.
• Prepared detailed monthly reports, focusing on turnaround time, accuracy, and performance evaluation.
• Executed thorough quality checks across accounts payable, grants payments, and travel expenses.
• Led team members in minimizing escalations from external and internal parties.
• Conducted root cause analysis on process errors and relayed insights to the client.

• Conducted detailed comparisons of invoices in F&O Dynamic Tool with pending queue items.
• Directed matching invoices to audit team queue for necessary evaluations.
• Oversaw transition of reviewed invoices into final payment approval stage.
• Enhanced efficiency in invoice processing through structured workflow management.

• Cross-checked client-submitted expense reports against receipts for accuracy.
• Resolved pending payments efficiently, ensuring timely disbursements.
• Maintained communication with suppliers to address email queries and follow up on requests.
• Verified, validated, and approved supplier creation, amendment, or inactivation requests.
• Ensured integrity of supplier master listing through regular maintenance.
• Prepared data for SLA files and provided necessary documentation for external auditors.
• Compiled reports for AP weekly calls to facilitate informed discussions.
• Delivered monthly SLA files to internal teams to support operational transparency.

RTR:

• Created customer and cost center numbers while maintaining account details in JDE system.
• Developed capital investment proposals and generated purchase order numbers for vendor orders.
• Managed asset activities, including installation, relocation, meter reading, cancellations, and disposals.

PTP:

• Receiving invoices from OCR validation to the VIM workplace, the AP processor will review the details as per the invoice copy and post the invoice for payment.
• If any details are missing, we will route the query to the info provider as per the PO requestor's name in the VIM workplace. Once we receive the correct information, it will be posted and proceed for payment.

• Resolved customer inquiries promptly, ensuring high levels of satisfaction.
• Managed customer complaints and escalated unresolved issues to supervisors for resolution.
• Maintained comprehensive knowledge of company products and services to provide effective support.
• Kept work area clean, organized, and well-stocked to enhance operational efficiency.

• Completed day-to-day duties accurately and efficiently.
• Identified needs of customers promptly and efficiently.