Results-driven Delivery Manager with expertise in stakeholder management and strategic execution. Led business transformation initiatives, enhancing operational efficiency and fostering growth. Skilled in cloud platforms and agile project management, delivering high-quality outcomes through effective collaboration. Committed to maintaining product quality, ensuring client satisfaction, and prioritizing safety and efficiency in all operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Manager
Vodafone Shared service India
Pune
02.2015 - Current
Service Lead, accountable for end-to-end execution of multiple streams like mobile app factories, product development, and project delivery.
Collaborate with various entities, such as security, cyber security, data privacy, finance, HR, QA, Vodafone Public Cloud Services, the data center team, and the Azure AD team.
Forecasted CAPEX and OPEX budgets, managing P&L of services to ensure financial alignment.
Overall project governance against defined KPIs.
To implement industry best practices and management controls and align service to company standard and process.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Contributed to Business Transformation projects, enhancing operational frameworks and service delivery.
Led mobile apps factory, streamlining app development processes to improve delivery timelines.
PPM (Mobile) – Germany: PPM App is a tool to create transparency over governance processes and the portfolios' performance, Mobile Apps Integrates with Legacy Data Centre over modern OAuth.
Zoteria (Web and Mobile) – U.K. ZOTERIA is a Public App, developed under Proud2Help initiative, for LGBTQ+ community to mitigate against and support during Hate crime(s), enabling them to travel and participate freely in the wider community.
IPX (Web), Luxembourg: Internetwork Packet Exchange or Vodafone is a secure, reliable alternative to the public internet enabling you to implement global, commercially sustainable internetworking and roaming services with unmatched customer experience.
Products
Riva (Vodafone Group): The new Commissions portal is a replacement of the Commissions LITE system with enhanced automation and data analytics capabilities, while delivering a low-cost, security compliant, reliable & flexible solution for the Markets, with the primary functionality to calculate commissions for the channel partners and dealers.
Marketplace (Web and Mobile): _VOIS Marketplace is a solution to digitalize the end-to-end partner journey and experience with _VOIS. It offers great user experience to all _VOIS partners to access essential information about _VOIS via web or mobile.
Inter Operator Traffic Planning Tool, Luxembourg: IOTP tool helps in negotiating rates with third party and creating Deal between Vodafone participant's and Third party. This tool helps in forecasting traffic and calculations based on forecasted traffic. This tool will help in settling the deal between Vodafone participants and third party.
Technical Lead
Barclays Technology Centre India
Pune
06.2009 - 01.2015
Led technical ownership of products, overseeing design and development of projects to meet business objectives.
Analyzing and translating business requirements/entities into business rules and forming design entities.
Represented development team in SIT/UAT defect calls, collaborating with stakeholders to resolve issues and enhance product quality.
Managed product development and process improvement projects.
Barclay's Bank, U.K. Mortgages, U.K. – Apply in Principle, AIP helps in customer to apply for mortgages who are first time buyer, buying second Property or remortgaging existing property.
Barclay's Bank, U.K. Barclay's Wealth. – Apply International, Apply International is for the wealth customers who want to settle in U.K. and want to open account with bank before they arrive in U.K. This application involves complex business rules with respective different countries.
Streamlined application process for Barclay Card Spain/Portugal, enabling Spanish customers to transition from paper forms to digital applications, improving efficiency and speed.
Barclay's Retail Online Banking, UK (CMS), Barclays Retail Online Baking Hub pages are built using Fatwire content management system.
Lead Developer
Capgemini India Pvt. Ltd.
Pune
08.2006 - 06.2009
Senior Developer working for Morgan Stanley, USA.
Led project initiatives to enhance development processes and deliver key functionalities.
Developed IEAT (interactive Economic Analysis Tool) to provide traders and analysts with up-to-date economic data for market assessment.
Interactive Cash Entry (I.C.E.): Interactive Cash Entry is a web-based application that enables clients to transfer funds from Morgan's account to any other account in the world and vice versa.
Education
Bachelor of Engineering - Production Engineering
Govt. College of Engineering Pune
Pune, India
01.2000
Skills
Stakeholder management
Agile project management
Risk mitigation
Cross-functional leadership
Budgeting and forecasting
Resource optimization
Change management
Product lifecycle management
Strategic execution
Quality control
Vendor relations
Software development lifecycle (SDLC)
Cloud platform expertise (AWS, GCP, Azure)
Data-driven decision making
Communication and collaboration
Problem solving
Certification
Technical Figma Course, Udemy, 09/2020
Android Basics Nanodegree, Google from Udacity, 01/2017
SpringSource Certified Spring Professional, 03/2013
Sun Certified Web Component Developer, 12/2007
Sun Certified Programmer for Java TM 2 Platform, 04/2001
Functional AMFI - Mutual Fund (Basic) Module, 05/2006