Sunitha B C
Hassan
Summary
Accomplished Technical Support and Business Development Specialist with over 3 years of experience in the nutraceutical industry. Adept at managing regulatory compliance, technical documentation, and vendor relations while also delivering results in sales, market expansion, and new business acquisition—particularly in the Southeast Asian market. Certified in Clinical Research and Data Management (CR&CDM), with hands-on knowledge of EDC tools and data workflows. Passionate about combining scientific expertise and business acumen to support medical innovation, drive growth, and build strong client relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Specialist – Southeast Asia
Botanic Healthcare
01.2025 - Current
- Lead market development across Philippines, Indonesia, and Singapore, growing new accounts by 25% in the first quarter.
- Built strategic partnerships with distributors, enabling expansion into untapped regions and product categories.
- Collaborated with R&D and marketing to plan and execute 3+ successful product launches in new SEA markets.
- Addressed and resolved technical queries from vendors and clients, ensuring smooth onboarding and trust-building.
- Delivered detailed sales performance reports, market insight presentations, and forecasts to leadership.
- Reduced vendor onboarding cycle time by 20% by streamlining technical documentation workflows.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Drove process improvements within the organization by assessing current systems and recommending enhancements where needed.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Conducted regular meetings with [Type] clients to build positive and productive relationships.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
Technical Support Specialist
Sami-Sabinsa Group Limited
11.2022 - 01.2025
- Handle supplier/vendor questionnaires across multiple countries (USA, Brazil, Europe, China, Canada, Australia, UAE, Japan, South Korea, etc.) covering aspects like:
- Manufacturing processes, facility standards, quality control
- Organizational and administrative data
- Regulatory, HR, labor, health, and sustainability practices
- Certifications, transport, safety, and product release
- Prepare detailed product documentation: MSDS, PDS, COC, PFC, and allergen statements
- Create country-specific regulatory declarations and support compliance across global markets
- Coordinate Material Transfer Agreements (MTA), sample dispatch, and logistics
- Assist in internship training and facilitate industrial visits for students
- Act as a point of contact for technical communication with national and international clients
Education
Master of Science (M.Sc) - Biotechnology
University of Mysore | JSS College
01.2017
Bachelor of Science (B.Sc) - Chemistry, Zoology, Biotechnology
University of Mysore | Government Science College
01.2015
Skills
- Business Development
- Sales
- Strategic Sales Planning
- B2B Client Acquisition
- Client Retention
- Territory Management
- Key Account Management
- Product Launch Strategy
- Comprehensive competitor assessment
- CRM Tools
- Sales Reporting
- Regulatory Submissions
- MSDS Preparation
- PDS Preparation
- COC Preparation
- PFC Preparation
- Allergen Declarations
- Vendor Technical Query Handling
- Client Technical Query Handling
- GMP Documentation
- GLP Documentation
- ISO Documentation
- FSSAI Documentation
- Audit Preparation
- QA/QC Collaboration
- Global Compliance
- Sample Coordination
- Product Lifecycle Management
- Clinical Trial Documentation
- GCP Compliance
- Case Report Form Design
- Data Reconciliation
- Adverse Event Management
- Discrepancy Management
- EDC Tools Proficiency
- Medical Coding
- Clinical Trial Lifecycle Understanding
- Cross-Functional Team Leadership
- Written Communication
- Verbal Communication
- Data-Driven Decision-Making
- Presentation Skills
- Client Engagement
- Time Management
- Prioritization
- Key account management
- Client acquisition
- Business analysis
- CRM management
- Competitive analysis
- Product knowledge
Certification
Clinical Research & Clinical Data Management (CR&CDM), Bangalore Clinical Research Institute (BCRI), 05/01/24 - 07/01/24, In-depth knowledge of clinical trial phases, Good Clinical Practice (GCP), and data lifecycle., Workshop experience in CRF designing, edit check specifications, and data reconciliation., Hands-on practice using Electronic Data Capture (EDC) systems including: Data entry, data review, validation, Discrepancy and AE management, Medical coding and report generation.
Languages
English
Kannada
Hindi
Telugu
Personal Information
Date of Birth: 01/18/95
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Core Skills
Strategic Sales Planning & Execution, B2B Client Acquisition & Retention, Territory & Key Account Management, Product Launch Strategy & Rollout, Competitor Analysis & SWOT Evaluation, CRM Tools & Sales Reporting (Zoho), Regulatory Submissions (US, EU, APAC), Preparation of MSDS, PDS, COC, PFC, Allergen Declarations, Vendor & Client Technical Query Handling, GMP, GLP, ISO, and FSSAI Documentation, Audit Preparation & QA/QC Collaboration, Global Compliance & Declarations, Sample Coordination & Product Lifecycle Management, Clinical Trial Documentation & GCP Compliance, Case Report Form (CRF) Design & Data Reconciliation, Adverse Event (AE) & Discrepancy Management, Proficiency with EDC Tools (Medidata, OpenClinica), Medical Coding (MedDRA/WHO-DD), Clinical Trial Lifecycle Understanding, Cross-Functional Team Leadership, Excellent Written & Verbal Communication, Data-Driven Decision-Making, Strong Presentation & Client Engagement, Time Management & Prioritization
Timeline
Business Development Specialist – Southeast Asia
Botanic Healthcare
01.2025 - Current
Technical Support Specialist
Sami-Sabinsa Group Limited
11.2022 - 01.2025
Bachelor of Science (B.Sc) - Chemistry, Zoology, Biotechnology
University of Mysore | Government Science College
Master of Science (M.Sc) - Biotechnology
University of Mysore | JSS College
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