Sunitha V
Summary
Results-driven Technical Writer with over 10 years of experience in creating user guides, installation manuals, online help, and training materials for IT and software solutions. Proficient in MadCap Flare, Adobe RoboHelp, JIRA, Confluence, and Microsoft Office Suite. Adept at collaborating with cross-functional teams to deliver high-quality documentation aligned with business goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Principal Technical Writer
ArisGlobal Software Pvt Ltd
Mysore
03.2018 - Current
- Create online help and release notes by collaborating with SMEs.
- Leveraging AI tools to automate and enhance the creation of release notes, help documentation, and knowledge base articles, improving efficiency and consistency.
Product Information Specialist
Unisys India
Bangalore
09.2015 - 02.2018
- Developed installation guides, configuration manuals, and online help for IT security solutions.
Technical Writer
EKA Software Solutions
Bangalore
06.2014 - 08.2015
- Created user manuals and release notes for commodity management software.
- Conducted peer reviews and maintained documentation templates.
Information Developer
The Writers Block (TWB)
Bangalore
03.2013 - 06.2014
- Delivered high-quality technical documentation for global clients.
- Achieved 5/5 client rating for installation and user guides.
Instructional Designer
Sasken Networks Engineering Limited (SNEL)
Bangalore
09.2012 - 03.2013
- Developed e-learning modules and training materials for network engineering.
Education
Bachelor of Engineering - Electrical & Electronics
GSSSIETW
Mysore01.2011
Skills
- Technical documentation (user guides, Online Help, release notes)
- Single sourcing and content reusability (MadCap Flare)
- Agile and DevOps collaboration (JIRA, Confluence)
- E-learning and instructional design
- Peer review and quality assurance
- Authoring tools: MadCap Flare 2025, Adobe RoboHelp 10
- Collaboration tools: JIRA, Confluence, Microsoft Teams
- Graphics and editing: SnagIT 10, Greenshot, Microsoft Visio 2013
- Other: Microsoft Office 365, SharePoint
- Technical writing
- Documentation management
- Online help authoring
Certification
- Advanced MadCap Flare user
- Recognized for excellence in documentation at Unisys and TWB
Timeline
Principal Technical Writer
ArisGlobal Software Pvt Ltd
03.2018 - Current
Product Information Specialist
Unisys India
09.2015 - 02.2018
Technical Writer
EKA Software Solutions
06.2014 - 08.2015
Information Developer
The Writers Block (TWB)
03.2013 - 06.2014
Instructional Designer
Sasken Networks Engineering Limited (SNEL)
09.2012 - 03.2013
Bachelor of Engineering - Electrical & Electronics
GSSSIETW
Similar Profiles
Vikas SrivastavaVikas Srivastava
Tech Lead at ArisGlobal Software Pvt LtdTech Lead at ArisGlobal Software Pvt Ltd
SRINIDHI K MSRINIDHI K M
Tech Lead - Devops at Arisglobal Software Pvt LtdTech Lead - Devops at Arisglobal Software Pvt Ltd
SUPRAJA CSUPRAJA C
Quality Engineer - Performance Testing at ArisGlobal Software Pvt LtdQuality Engineer - Performance Testing at ArisGlobal Software Pvt Ltd
Thomas RichardsThomas Richards
Principal Technical Writer at AembitPrincipal Technical Writer at Aembit
SANDEEP TAKLESANDEEP TAKLE
Principal Technical Writer at Temenos India pvt ltdPrincipal Technical Writer at Temenos India pvt ltd