Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Personal Information
Disclaimer
Timeline
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SUNKI SHRAVAN KUMAR

Hyderabad

Summary

  • Detail-oriented Content Reviewer with expertise in escalating and ensuring compliance with client policies. Proven ability to analyze and assess content efficiently, contributing to enhanced operational standards. Strong organizational skills and a commitment to maintaining quality control in all review processes. Seeking to leverage experience in a dynamic environment focused on delivering exceptional service.

Overview

10
10
years of professional experience

Work History

Senior Associate

Wipro Limited
Hyderabad
10.2020 - Current
  • Evaluated and assessed posts across platforms such as Facebook, Instagram, and YouTube.
  • Reviewed and escalated content as per client policies.
  • Contributed to safeguarding society from harmful content.
  • Social media platforms feature diverse types of content such as text, images, audio, and video.
  • Monitored and restricted harmful content on platforms.
  • Managed content for informing customers about products and services.
  • Allowed users to share content freely on social platforms.
  • Maintained brand reputation by addressing risks affecting user trust.
  • As a reviewer, I am responsible for filtering harmful, fraudulent content, escalating the data, and resolving the issue according to the client policies.
  • And also, we need to achieve all the targets, metrics like accuracy, mentioned by the client by following company guidelines.
  • Executed thorough content reviews, emphasizing compliance with Client Policies.

Senior Process Specialist

INTEGRATED DATA SYSTEMS LIMITED
Hyderabad
11.2016 - 07.2020
  • Used to review content from the client-side website.
  • I worked as a content marketer.
  • Expert in Creating Text Ads.
  • Worked on social media platforms like Facebook and Instagram.
  • Expert in Keyword Research.
  • Worked on designing websites according to clients' needs.
  • Keeping the keyword quality score high and lowering CPC by constantly monitoring the performance of keywords.
  • Creating compelling ad copy using Google AdWords Editor to make bulk changes, keyword match types for higher exact match clicks, adding negative keywords, keyword research, etc., and optimizing for good performance.
  • Review ads posted on Google by different customers, and approve or disapprove those ads as per Google Ads policy.
  • Review different types of ads, namely image ads, Play Store ads, video ads, and text ads.
  • Maintain 99% quality without any critical errors.
  • Achieve 100% daily productivity targets as per ad type.

Planning Associate Tech Support

Idea Cellular Limited
Hyderabad
12.2014 - 09.2015
  • Facilitated communication between team members by regularly providing updates on progress towards meeting goals set out in the plan.
  • Maintained up-to-date records related to completed and ongoing projects.
  • Worked with suppliers to keep raw materials coming as scheduled.
  • Coordinated pick-up and delivery of express mail services.
  • Contacted suppliers to verify shipment details.
  • Collaborated with production department to assess needs and make tactical plans.
  • Communicated effectively with internal teams and external partners regarding project deliverables, milestones, deadlines.
  • Traced missing material and shipments through vendor and customer communications.
  • Resolved conflicts between various departments or personnel concerning goals or objectives related to assigned projects.
  • Provided technical support to ensure effective use of planning software.
  • Distributed work orders to departments.
  • Updated and maintained databases with current information.

Education

Bachelor of Technolgy - Electronics & Communication Engineering

Brilliant Institute of Engineering And Technology
Hyderabad
01.2013

Intermediate -

Geetha Junior College
Medak
05-2009

Secondary Education -

Zilla Parishad High School
Kothapally, Medak
05-2007

Skills

  • Microsoft Office Proficiency
  • Java Programming
  • Oracle Database
  • Html
  • CSS
  • Windows Family
  • Google AdWords
  • Project management
  • Effective communication
  • Brand reputation
  • Policy compliance
  • Content moderation
  • Ad review
  • Technical support

Accomplishments

  • I was rewarded twice with R&R awards at Wipro Ltd.
  • I received the Best Employee Award for successful project completion at Idea Cellular Ltd.

Hobbies and Interests

  • Playing Cricket
  • Browsing Internet

Languages

  • English
  • Hindi
  • Telugu

Personal Information

  • Date of Birth: 02/04/1992
  • Gender: Male
  • Marital Status: Married
  • Communication Address: 17-1-382/K/6/B/24, Balaji Nagar, Champapet, Hyderabad-500059, TS

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Timeline

Senior Associate

Wipro Limited
10.2020 - Current

Senior Process Specialist

INTEGRATED DATA SYSTEMS LIMITED
11.2016 - 07.2020

Planning Associate Tech Support

Idea Cellular Limited
12.2014 - 09.2015

Bachelor of Technolgy - Electronics & Communication Engineering

Brilliant Institute of Engineering And Technology

Intermediate -

Geetha Junior College

Secondary Education -

Zilla Parishad High School
SUNKI SHRAVAN KUMAR