Sunny Kumar
Sr. Team Leader in HDFC WC Process
Thane,Maharastra
Summary
Dedicated and experienced accounting professional with proven success in managing Skills for commercial
organizations. Encouraging manager and analytical problem solver with talents for team building, leading and motivating as well as proficient in using independent decision making skills and sound judgement to positive impact company success.
Seeking an opportunity to use experience to serve the Organization.
Overview
5
5
years of professional experience
Work History
Sr. Team Leader Operations
Eureka Outsourcing Solutions Pvt. Ltd.
2023.04 - Current
- Rewarded as Promotion to Senior Team Leader referring to Dedication and Successful setup and execution of HDFC WC Process at new Site
- Managing PAN INDIA Credit Escalation Desk reporting to RCH (HDFC) Client and SVP (Eureka)
- Preparation, Feedback PAN INDIA Site of Eureka operating WC Process DQR(Data Quality Report) from HDFC.
- RCH Level Raisings at Underwriting Deviation & CAM Quality & Analysis Issues.
- Providing PAN India Guidance and Circulars for update in RBI & HDFC BANK Policies accordingly Effective in case assessment & analysis Aspects
- EOD & EOM Evaluation feedback and guidance for Reduction Error in CAM & Smooth functioning with Credit Team.
- Assisting Process Owner for Control of Shrinkage and Attrition.
Operations Team Leader
Eureka Outsourcing Solutions Pvt. Ltd
2022.10 - 2023.04
- Managing Team of Coordinator & Verifier.
- Training to Accounts Executives, Quality & Coordinator Team.
- Discussion of Employees Grievance, Doubts and action for Corrective.
- Roster planning & A check on and shrinkage Control & Attrition.
- Preparing & Analysis of RAG Report, Action accordingly.
- Keen Observation and Assistance to MIS Team in preparing Billing report.
- Assisting Process Owner in order to Process Execution with Maximum Utilization of Resources.
- Elevating & Enhancing the Quality of the Process by interacting with the Team on a Daily basis as new process.
- Motivation & Encouragement to Employee
- Delivering Stipulated task in Crucial and Pressure Times with utmost Sincerity.
- Supported as SME to Entire team.
Coordinator
Eureka Outsourcing Solution Pvt. Ltd
2022.01 - 2022.10
- Promoted as Coordinator as per dedication and Professional Etiquette within organization.
- Managing Escalation & Assistance to Credit Managers, ACM, RCM and Business verticals for CAM(Credit Approval Memo) of Working Capital.
- Handling as SME Team of 20 CSR with Target Oriented.
- Preparing Outbound Reports, ET(Escalation Tracker), Performance Reports, EOD & MOD Reports.
Customer Service Representative
Eureka Outsourcing Solution Pvt. Ltd
2021.06 - 2022.01
- Executed Working Capital Case Files for HDFC Clients in B2B lending.
- Prepration of CAM.
- Manual Representation of Client's Financial Statements in Excel, including All Assesses & Preparation of DSCR Sheet.
- Perfios from available Banking statement.
- Calculation of DPD & TOD & Justified Limit of Financials Analysis.
- Documents Verification.
- Working mainly with Cash Credit, Term
Loan, OD-AG, OD-FD, BG, LC, CGTMSE and other
Products.
Accountant
Pannalal Nandkishor
2018.08 - 2019.07
- Recording Entries Recording transactions & preparation of Books of Accounts.
- Managing ledger books & front desk billing.
- GST 3B fillings
Education
PG Diploma in Management - Accounting And Business Management
S.P.Mandals's Welingkar School of Education
Mumbai07.2025
Bachelor of Commerce - Accounting And Finance
Bhupendra Narayan Mandal University
Saharsa05.2020
High School Diploma -
Army Public School
Agra Cantt04.2016
Skills
- Strong Negotiation skills & Leadership Skills.
- Ability to work under pressure.
- Excellent analytical skills.
- Solid interpersonal skills & Motivation Skills.
- Attention to detail.
- Great written and verbal communication skills.
- Understanding of loans and lending procedures.
Accomplishments
- Being Promoted as Team Leader to head office (At Mumbai)As per my Professional Etiquette and Dedication
within towards work. - Further Promoted as Senior Team Leader post Successfully Setup & Execution of HDFC WC process at Head Office.
Projects
- Project to Entire Set Up and Complete Training of HDFC WC Process at Main branch with head count of 130 ICR.
- Introduction and Training of CLO based HDFC WC processing.
- To Build Up Centralized Coordinator team to Manage Pan India Escalation, Tracking and Review.
Languages
Hindi
English
Declaration
I solemnly declare the information mentioned herein is true and correct to the best of my beliefs.
Timeline
Sr. Team Leader Operations
Eureka Outsourcing Solutions Pvt. Ltd.
2023.04 - Current
Operations Team Leader
Eureka Outsourcing Solutions Pvt. Ltd
2022.10 - 2023.04
Coordinator
Eureka Outsourcing Solution Pvt. Ltd
2022.01 - 2022.10
Customer Service Representative
Eureka Outsourcing Solution Pvt. Ltd
2021.06 - 2022.01
Accountant
Pannalal Nandkishor
2018.08 - 2019.07
PG Diploma in Management - Accounting And Business Management
S.P.Mandals's Welingkar School of Education
Bachelor of Commerce - Accounting And Finance
Bhupendra Narayan Mandal University
High School Diploma -
Army Public School
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