Websites
Summary
Overview
Work History
Skills
Accomplishments
Certification
Education
Languages
Hobbies
Work Availability
Timeline
Work Preference
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SUNNY SOOPAN

SUNNY SOOPAN

Power BI Developer
Pune,Maharashtra

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Creative problem solver with strong analytical and critical thinking skills.

Overview

9
9
years of professional experience
3
3

US Payroll ( Tax and Banking Implementation

2
2

ITSD (IT Services Desk)

4
4

Coordinator (US Brokerage)

Work History

COORDINATOR (US Brokerage)

UPS Logistics Pvt. Ltd.
06.2019 - 09.2023
  • Custom clearance expertise for air, ocean, and railway shipments.
  • Managed invoice verification and payment setup ensuring accuracy and vendor satisfaction.
  • Resolved invoice discrepancies and documentation challenges, ensuring financial accuracy and compliance through effective solutions.
  • Played a key role in driving success of critical projects, like Costco Pre-Work and Electronic Data Interchange (Costco EDI) , contributing to team achievements and project milestones.
  • Excel in maintaining production and TAT reports in MS Excel, and creating professional dashboards.

ITSD (IT Services Desk Sr. Associate)

Tata Consultancy Services
10.2017 - 05.2019
  • Served as primary contact for user query resolution
  • Managed end-to-end responsibilities for incident management
  • Performed L1 troubleshooting via remote user access
  • Executed Outlook and SAP configurations, domain ID creation, & SAP ID resets.

Tax and Banking Implementation (Sr Associate)

ADP PVT LTD
06.2014 - 07.2017
  • Completed bi-weekly payroll for [40-60] employees.
  • Expertise in reconciling banking and tax account information , implementing necessary corrections to ensure accuracy and compliance.
  • Handled State IDs and preferred payment methods of employees.
  • Updated banking details in Mainframe and managed wired payrolls using SAP.
  • Skilled in data collation and correcting errors for Business Units.
  • Accomplished Quality Analyst , auditing and marking setups.
  • Trained new hires on existing products, advanced training for experienced staff.

Skills

  • Quality Analyst
  • Project Coordination
  • Process Improvement
  • Adaptability
  • Problem-Solving
  • Teamwork
  • In-Depth Research

Accomplishments

  • Successfully implemented three out of four selected ideas in process automation, reducing errors and elevating productivity.
  • Recognized and awarded as the Best Performer for outstanding contributions.
  • Received an award for maintaining high-quality standards in work.
  • Collaborated with managers on a project to enhance process retention scores and customer satisfaction (CSAT).

Certification

  • MS Power BI
  • MySQL/Oracle SQL
  • MS Office
  • Chat GPT

Education

Master in Commerce (M.Com) - Accounting And Finance

Savitribai Phule Pune University
Pune, India
05.2016

Languages

English
Hindi
Marathi

Hobbies

  • Dancing
  • Listening Music

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

COORDINATOR (US Brokerage)

UPS Logistics Pvt. Ltd.
06.2019 - 09.2023

ITSD (IT Services Desk Sr. Associate)

Tata Consultancy Services
10.2017 - 05.2019

Tax and Banking Implementation (Sr Associate)

ADP PVT LTD
06.2014 - 07.2017

Master in Commerce (M.Com) - Accounting And Finance

Savitribai Phule Pune University

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany Culture4-day work weekHealthcare benefitsPaid sick leaveWork from home optionPersonal development programsPaid time off
SUNNY SOOPANPower BI Developer