Supraja Ramani
Global head - Operations transformation, Wealth and Private banking
Bangalore
Summary
Strategic transformation leader with 15+ years of experience enabling enterprise-wide change by aligning business strategy with digital innovation. Proven success in leading global transformation programs across banking, insurance, and consulting sectors. Expertise in intelligent automation (RPA), cloud, APIs, and application modernization. Recognized for delivering cost-effective solutions and fostering inclusive, high-performing teams.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Global Head, Operations Transformation – Wealth & GPB
HSBC Bank
04.2023 - Current
- Lead a team of 40+ in executing high-impact transformation across Wealth & Private Banking.
- Delivered $3M in savings in 2024 via FTE optimization and automation initiatives.
- Developed and executed a 5-year strategy to streamline a $52M cost base.
- Drove modernization across tech stacks including RPA, cloud, APIs, and legacy systems.
- Built Lean Excellence program; certified teams in Green & Yellow Belts.
Transformation Program Manager
Danske Bank
08.2021 - 04.2023
- Defined modernization roadmaps and delivered high-ROI initiatives.
- Partnered with senior leaders across functions to align on long-term transformation goals.
- Facilitated discovery workshops and agile adoption across business teams.
Business Transformation Program Manager
AIG Analytics & Data Services
02.2018 - 07.2021
- Delivered $2M in APAC claims savings through process reengineering and automation.
- Led transformation pipeline across general insurance operations.
- Engaged executive leadership in roadmap planning and performance reviews.
Business Process Lead, Global Automation Business
Ernst & Young LLP
04.2017 - 02.2018
- Delivered $15M in savings via RPA-led transformation programs.
- Built engagement pipelines with US and EMEIA clients for strategic initiatives.
Business Process Consultant
Accenture Solutions Ltd
04.2014 - 03.2017
- Led SDLC delivery and process modeling for major enterprise accounts.
- Supported bid and business case development for global clients.
Sales Strategy Analyst
Aegon Religare Life
01.2010 - 12.2012
Training & Development Manager
ICICI Prudential Life
01.2008 - 12.2010
QA Analyst
Citi Technology Services
01.2007 - 01.2008
Education
PGDM - Marketing & Operations
B.Tech - Electronics & Communication
Skills
Business & Digital Transformation
IT Strategy & App Modernization
Program & Portfolio Management
Intelligent Automation (RPA, AI/ML)
Cost Optimization & FTE Efficiency
Certification
Six Sigma Black Belt, Benchmark, 2021
Achievements And Contributions
- Authored innovation-focused newsletters at Danske Bank
- Member of D&I Councils at Danske, AIG, and EY
- Created Automation CoE Service Handbook at EY
- Contributor to CSR and market research initiatives at SAP, Salgaocar Group & Aditya Birla Minacs
Timeline
Global Head, Operations Transformation – Wealth & GPB - HSBC Bank
04.2023 - Current
Transformation Program Manager - Danske Bank
08.2021 - 04.2023
Business Transformation Program Manager - AIG Analytics & Data Services
02.2018 - 07.2021
Business Process Lead, Global Automation Business - Ernst & Young LLP
04.2017 - 02.2018
Business Process Consultant - Accenture Solutions Ltd
04.2014 - 03.2017
Sales Strategy Analyst - Aegon Religare Life
01.2010 - 12.2012
Training & Development Manager - ICICI Prudential Life
01.2008 - 12.2010
QA Analyst - Citi Technology Services
01.2007 - 01.2008
SRM University - B.Tech, Electronics & Communication
Goa Institute of Management - PGDM, Marketing & Operations