Summary
Overview
Work History
Education
Skills
Certification
Achievements And Contributions
Timeline
Supraja Ramani

Supraja Ramani

Global head - Operations transformation, Wealth and Private banking
Bangalore

Summary

Strategic transformation leader with 15+ years of experience enabling enterprise-wide change by aligning business strategy with digital innovation. Proven success in leading global transformation programs across banking, insurance, and consulting sectors. Expertise in intelligent automation (RPA), cloud, APIs, and application modernization. Recognized for delivering cost-effective solutions and fostering inclusive, high-performing teams.

Overview

16
16
years of professional experience
5
5
Certifications

Work History

Global Head, Operations Transformation – Wealth & GPB

HSBC Bank
04.2023 - Current
  • Lead a team of 40+ in executing high-impact transformation across Wealth & Private Banking.
  • Delivered $3M in savings in 2024 via FTE optimization and automation initiatives.
  • Developed and executed a 5-year strategy to streamline a $52M cost base.
  • Drove modernization across tech stacks including RPA, cloud, APIs, and legacy systems.
  • Built Lean Excellence program; certified teams in Green & Yellow Belts.

Transformation Program Manager

Danske Bank
08.2021 - 04.2023
  • Defined modernization roadmaps and delivered high-ROI initiatives.
  • Partnered with senior leaders across functions to align on long-term transformation goals.
  • Facilitated discovery workshops and agile adoption across business teams.

Business Transformation Program Manager

AIG Analytics & Data Services
02.2018 - 07.2021
  • Delivered $2M in APAC claims savings through process reengineering and automation.
  • Led transformation pipeline across general insurance operations.
  • Engaged executive leadership in roadmap planning and performance reviews.

Business Process Lead, Global Automation Business

Ernst & Young LLP
04.2017 - 02.2018
  • Delivered $15M in savings via RPA-led transformation programs.
  • Built engagement pipelines with US and EMEIA clients for strategic initiatives.

Business Process Consultant

Accenture Solutions Ltd
04.2014 - 03.2017
  • Led SDLC delivery and process modeling for major enterprise accounts.
  • Supported bid and business case development for global clients.

Sales Strategy Analyst

Aegon Religare Life
01.2010 - 12.2012

Training & Development Manager

ICICI Prudential Life
01.2008 - 12.2010

QA Analyst

Citi Technology Services
01.2007 - 01.2008

Education

PGDM - Marketing & Operations

Goa Institute of Management

B.Tech - Electronics & Communication

SRM University

Skills

Business & Digital Transformation

Certification

Six Sigma Black Belt, Benchmark, 2021

Achievements And Contributions

  • Authored innovation-focused newsletters at Danske Bank
  • Member of D&I Councils at Danske, AIG, and EY
  • Created Automation CoE Service Handbook at EY
  • Contributor to CSR and market research initiatives at SAP, Salgaocar Group & Aditya Birla Minacs

Timeline

Global Head, Operations Transformation – Wealth & GPB - HSBC Bank
04.2023 - Current
Transformation Program Manager - Danske Bank
08.2021 - 04.2023
Business Transformation Program Manager - AIG Analytics & Data Services
02.2018 - 07.2021
Business Process Lead, Global Automation Business - Ernst & Young LLP
04.2017 - 02.2018
Business Process Consultant - Accenture Solutions Ltd
04.2014 - 03.2017
Sales Strategy Analyst - Aegon Religare Life
01.2010 - 12.2012
Training & Development Manager - ICICI Prudential Life
01.2008 - 12.2010
QA Analyst - Citi Technology Services
01.2007 - 01.2008
SRM University - B.Tech, Electronics & Communication
Goa Institute of Management - PGDM, Marketing & Operations

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Supraja RamaniGlobal head - Operations transformation, Wealth and Private banking