Sketching, Gardening, Riding, Sports
Supreeth S Bhat
Technical Process Specialist
Bangalore
Summary
Accomplished Process Engineer with more than 4 years enforcing compliance and improving steps in accomplishing goals. Successful and driven individual committed to proactive planning and goal-oriented work. Ingenious Process Engineer tirelessly seeks operational improvements and detects performance weaknesses. Dedicated to expanding throughput and reducing unnecessary project waste. Eager to wring every drop of performance from available budgets and resources.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Technical Process Specialist
Infosys
Bangalore
04.2021 - Current
- Reviewed processes, identifying areas requiring improvement.
- Participated in project reviews to enable ongoing status tracking and reporting.
- Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
- Coached newly hired employees and interns while observing progress and delegating tasks.
- Analyzed critical line data to make recommendations for improvement.
- Managed the team of around 15 TSR everyday.
Technical Support Rep.
DXC Technology
Bangalore
04.2019 - 04.2021
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Translated complex technical issues into digestible language for non-technical users.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Documented support interactions for future reference.
- Cross verified and improved over 50-100kb articles.
Business Development Executive
CADD CENTRE R.R. Nagar
Bangalore
09.2018 - 03.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Handled all sales and marketing departments for improvisation of business.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Established and maintained highly effective relationships with students and industry partners to drive growth.
- Communicated directly with joinees and partners to build strong business networks and relationships.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
Design Engineer
COMPUDRAW
Bangalore
10.2013 - 05.2014
- Collaborated with cross-functional teams to conceptualize and refine product concepts.
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Conducted engineering studies on design for products, associated and subsystems components and structures.
- Tested and analyzed equipment design and performance feasibility to determine potential ROI.
- Used 'ORCADE Alligro' to meet design specifications for functional prototypes.
- Suggested actionable improvements to increase research and testing capabilities.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Canara Engineering COllege
Mangalore, India 05.2015 - 01.2019
Diploma - Electronics And Communications Engineering
R.N Shetty Polytechnic,
Sirsi, India 01.2011 - 01.2014
Skills
Documents and reports
undefinedInterests
Additional Initiative
• Cross verified and improved over 50-100kb articles.
• Within 6 months of period in the current company, gained Promotion as SME.
• In the past working company, have received 3 different awards.
• Completing the project given before the allotted time.
• Awarded as best CSAT Champ for the quarter with rewards.
• Introduced VR and 3D printing for the improvements and increase the number of walk-ins. Rewarded for the same.
• Taking the initiative of bringing the positive vibes over the team for the betterment of process.
Timeline
Technical Process Specialist
Infosys
04.2021 - Current
Technical Support Rep.
DXC Technology
04.2019 - 04.2021
Business Development Executive
CADD CENTRE R.R. Nagar
09.2018 - 03.2019
Bachelor of Engineering - Electronics And Communications Engineering
Canara Engineering COllege
05.2015 - 01.2019
Design Engineer
COMPUDRAW
10.2013 - 05.2014
Diploma - Electronics And Communications Engineering
R.N Shetty Polytechnic,
01.2011 - 01.2014
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