Summary
Overview
Work History
Education
Skills
Certification
Hi, I’m

Supriya Agarwal

Product Manager
Jaipur
Supriya Agarwal

Summary

Diligent Senior Product Manager offering 4+ years of success in product roadmap development, market research and data analysis.

Overview

14
years of professional experience
4
years of post-secondary education
4
Certifications

Work History

Saeloun Technologies
Remote

Product Manager
09.2021 - Current

Job overview

  • Conceptualized and launched a B2B time tracking & invoicing application Miru for small sized companies in the US with over 1500+ users currently.
  • Lead team for 18+ members comprising of developers, QA, designers , Marketers & Content writers for product delivery using Agile methodology
  • Created product roadmap with inputs from functional teams, internal & competition bench marking and surveys
  • Writing detailed product requirement document for key features like customer onboarding, Invoicing , Payments through Stripe, Paypal and other payment gateways.
  • Increased user onboarding of users by 10% over the 3 months by simplifying on-boarding journey
  • Improved user NPS by 30% by launching key product enhancements identified through user interactions.
  • Performance Optimization by monitoring load time of critical pages on applications using Google Developer tool.

Adrosonic IT Consultancy Services
Mumbai

Product Consultant
01.2019 - 09.2021

Job overview

  • Worked as a product manager for "Change Table" Collaboration platform to increase partnership with corporate and other institutions on various programs of Tata Trusts. Product in Beta phase.
  • Led the evaluation of technologies like CMS , Salesforce CRM & Pardot with partner and development team for product development.
  • Identified control groups and performed A/B testing to optimize user registration process.
  • Achieved product development cost efficiency by detailed evaluation of various platforms and licenses to be used during and after launch of product.
  • Led redesign of a UK based glass insurance client's website, resulting in a 10% decrease in bounce rate.
  • Established long term customer relationships by using effective communication and active listening skills.

Tata Trusts
Mumbai

Consultant
07.2018 - 01.2019

Job overview

  • Product Consultant for development of Partner Relationship Management Tool.
  • Launched over 10 features successfully by tripling (3x) the feature delivery with clear processes & cross-functional support..
  • Effective backlog management, prioritize feature development and enhancements to align with strategic goals, ensuring efficient product delivery.
  • Facilitating periodic reviews between team and development team to track progress of project
  • Spearheaded successful organization-wide product launch, roll-out, training & query redressal .
  • Ensured User Acceptance through UX & UI checks during comprehensive User Acceptance Testing
  • Assessed & prioritized change requests for scoping in future phases to ensure timely delivery of project

Accenture Services Pvt Ltd
Pune

Senior Quality Analyst
12.2009 - 03.2015

Job overview

  • Onsite test representative for UK based largest telecom provider for their Business Broadband , IPTV Media & Entertainment project.
  • Zero P1 bugs over 20 sprint cycles , leading to quality product delivery and value to client.
  • Collaborate with internal & external stakeholders in mapping project vision with product roadmap
  • Lead failure investigations, conduct analysis & coordinate implementation of corrective action
  • Pro-active risk identification & reporting to meet critical needs and avoid potential revenue loss
  • Ensured seamless User Experience for UK customers of British Telecom TV and Mobile App
  • Conducted in-depth customer interactions to meet client expectations holistically
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding

Education

Pune Institute of Computer Technology
Pune

B.E from Computer Science
07.2005 - 06.2009

Skills

Product Lifecycle Management, Roadmap, Prioritisation, Backlog, Agile , A/B testing,

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Certification

Certified Scrum master

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Supriya AgarwalProduct Manager